need some help
 

hello all

i have a china blackberry that i need to reset user code.so i want to do a format.the problem is i cannot connect to the phone when i start format process

COM15 [VCP0] selected
module v3.24
Action: reset settings ("format ffs")
Model: Autodetect 6228-6239 NAND
Checking data, wait...
Phone should be Switched OFF !
Press and HOLD Power button now !

does not respond when i hit power.

but with phone turned on i can read general info

Action: read/check information
Model: Autodetect 6228-6239 NAND
Checking data, wait...
Phone should be Switched ON !
Connecting, wait...
Phone detected, wait...
Hardware version: MT6252"
Hardware version: JINXIN52_12864_11B_HW
Software version: DFD.H9800.H89C.F1.TW
Software date: 2000.00.00
Barcode: 03150bMT012345678901236596_104655 10
imei-1: 357899011657495
imei-2: 357899011657503
imei-3: 357899011657495
Finished, time used: 2 sec
Remove/Install battery now !

any help would be great ty.


best regards
gee4234