Need urgent help for dongle upgrading - GSM-Forum

sartaj · 12-30-2008, 07:57

Hello infinity team when i tried to upgrading my box the dongle manager was struskd up in the process of upgrading the i closed the dongle manager and i tried to anothere time but the dongle manager shows error 007 and no more logs to update.please tell me what should i do.

**InfinitySupport** · 12-30-2008, 10:43

Quote:

Originally Posted by sartaj

Hello infinity team when i tried to upgrading my box the dongle manager was struskd up in the process of upgrading the i closed the dongle manager and i tried to anothere time but the dongle manager shows error 007 and no more logs to update.please tell me what should i do.

Hello,

Do you see any instruction in DingleManager log window ?
If you can not see instruction (that is quite strange) you can contact to [email protected]

sartaj · 12-30-2008, 12:01

----------Process started: 3:00:55 AM----------
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxxxxxxx Firmware: 0111.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] Not translated!

**InfinitySupport** · 12-30-2008, 15:04

Hello,

If you can not see instruction you can contact to [email protected] with detailed problem description.

12-30-2008, 07:57	#1 (permalink)
sartaj Freak Poster Join Date: Jun 2006 Posts: 354 Member: 300690 Status: Offline Thanks Meter: 12	Need urgent help for dongle upgrading Hello infinity team when i tried to upgrading my box the dongle manager was struskd up in the process of upgrading the i closed the dongle manager and i tried to anothere time but the dongle manager shows error 007 and no more logs to update.please tell me what should i do.

12-30-2008, 12:01	#3 (permalink)
sartaj Freak Poster Join Date: Jun 2006 Posts: 354 Member: 300690 Status: Offline Thanks Meter: 12	----------Process started: 3:00:55 AM---------- Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: xxxxxxxx Firmware: 0111.02 Authenticating on server... Authentication stage error: Server reported error:[0007] Not translated! Last edited by sartaj; 12-30-2008 at 12:06.

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12-30-2008, 15:04	#4 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, If you can not see instruction you can contact to [email protected] with detailed problem description.