New cm2 setup problem - GSM-Forum

manabb · 01-16-2017, 07:14

i just have bought cm2 dongle

i try to install it

but driver setup shows unsupported os

so dongle does not connect

when i click next in dongle manager , it shows nothing

i use windows8 32bit

plz How to solve?

YellowBoss · 01-16-2017, 07:29

You do not need drivers pack v1.6
Connect Dongle to PC, windows should install drivers automatically.
If you will have any prroblm check PC DeviceManager.
Do you see any problem with "Devices" there ?

cloud-81 · 01-16-2017, 07:32

Install correct drivers, it depends on the type of cardreader, for begin try this driver http://www.infinity-box.com/support/...o.7z&uid=17182 . All support here https://www.infinity-box.com/support.php .

manabb · 01-16-2017, 09:00

Quote:

Originally Posted by cloud-81

Install correct drivers, it depends on the type of cardreader, for begin try this driver http://www.infinity-box.com/support/...o.7z&uid=17182 . All support here https://www.infinity-box.com/support.php .

Boss; when i connect the box ,it shows lighting(it seems device manager gotten)

but still dongle manager no box/dongle

plz

manabb · 01-16-2017, 09:13

Quote:

Originally Posted by YellowBoss

You do not need drivers pack v1.6
Connect Dongle to PC, windows should install drivers automatically.
If you will have any prroblm check PC DeviceManager.
Do you see any problem with "Devices" there ?

Boss; when i connect the box ,it shows lighting(it seems device manager gotten)

but still dongle manager no box/dongle

cloud-81 · 01-16-2017, 10:08

You install this drivers http://www.infinity-box.com/support/....7z&uid=17182? Its different. Write here card reader vid/pid or card reader photo. Try install drivers manually.

manabb · 01-17-2017, 14:22

Boss, still unable to use cm2,

it shows

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 17/01/2017 12:53:19 ----------
DongleManager [Infinity-Box] v1.67 [17/01/2017 12:53:19]
PC HWID: 00821D75F16CE5E46131881FDC67DE59
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 0000CF7E12BF4082
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

I think it may be driver problem

Actually which drivers are need to install/operator cm2?

I use many box atf ,z3x, octopus ..... and even infinity best dongle without problem

But just problem in cm2

i bought cm2 2day ago And

reseller shop also so long from my shop

plz plz plz i am so much interested for using cm2

manabb · 01-17-2017, 14:49

Which drivers need/? plz

manabb · 01-17-2017, 15:12

Waiting plz

dongle lights when it is inserted

YellowBoss · 01-17-2017, 23:46

Quote:

Originally Posted by manabb

Boss, still unable to use cm2,

it shows

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 17/01/2017 12:53:19 ----------
DongleManager [Infinity-Box] v1.67 [17/01/2017 12:53:19]
PC HWID: 00821D75F16CE5E46131881FDC67DE59
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 0000CF7E12BF4082
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

I think it may be driver problem

Actually which drivers are need to install/operator cm2?

I use many box atf ,z3x, octopus ..... and even infinity best dongle without problem

But just problem in cm2

i bought cm2 2day ago And

reseller shop also so long from my shop

plz plz plz i am so much interested for using cm2

Hello,

This Smart-Card is not an Infinity Smart-Card

- Disconnect all other Boxes and Dongles from PC
- Connect Infinity Box/Dongle to PC
- Try again

manabb · 01-18-2017, 06:37

http://www.infinity-box.com
http://www.infinity-best.com
http://www.language-editor.com

sales department: [email protected]

support forum:
http://forum.infinity-box.com
Infinity-Box - GSM-Forum
Loading data, wait...
smart-card: connected
S/N: ****:****
Device: Autodetect 6205-6239 NOR
Done

But, still,
in Dongle manager , dongle can be found

manabb · 01-18-2017, 06:37

http://www.infinity-box.com
http://www.infinity-best.com
http://www.language-editor.com

sales department: [email protected]

support forum:
http://forum.infinity-box.com
Infinity-Box - GSM-Forum
Loading data, wait...
smart-card: connected
S/N: ****:****
Device: Autodetect 6205-6239 NOR
Done

But, still,
in Dongle manager , dongle can be found

manabb · 01-18-2017, 09:39

At last ; problem is solved and dongle is working,

Thanks to all And specially to the team

gabrielmuriithi · 01-26-2017, 07:21

help.
i activated cm2 on nokia best but the user interface aint active!
cant select any command on the user interface.

YellowBoss · 01-27-2017, 00:12

Quote:

Originally Posted by gabrielmuriithi

help.
i activated cm2 on nokia best but the user interface aint active!
cant select any command on the user interface.

At first link phone with software and then you will see result.

01-16-2017, 07:14	#1 (permalink)
manabb No Life Poster Join Date: Dec 2013 Location: Bangladesh Posts: 709 Member: 2084680 Status: Offline Thanks Meter: 79	New cm2 setup problem i just have bought cm2 dongle i try to install it but driver setup shows unsupported os so dongle does not connect when i click next in dongle manager , it shows nothing i use windows8 32bit plz How to solve?

01-18-2017, 06:37	#11 (permalink)
manabb No Life Poster Join Date: Dec 2013 Location: Bangladesh Posts: 709 Member: 2084680 Status: Offline Thanks Meter: 79	http://www.infinity-box.com http://www.infinity-best.com http://www.language-editor.com sales department: [email protected] support forum: http://forum.infinity-box.com Infinity-Box - GSM-Forum Loading data, wait... smart-card: connected S/N: **:** Device: Autodetect 6205-6239 NOR Done But, still, in Dongle manager , dongle can be found Last edited by YellowBoss; 06-25-2020 at 10:47.

01-18-2017, 06:37	#12 (permalink)
manabb No Life Poster Join Date: Dec 2013 Location: Bangladesh Posts: 709 Member: 2084680 Status: Offline Thanks Meter: 79	http://www.infinity-box.com http://www.infinity-best.com http://www.language-editor.com sales department: [email protected] support forum: http://forum.infinity-box.com Infinity-Box - GSM-Forum Loading data, wait... smart-card: connected S/N: **:** Device: Autodetect 6205-6239 NOR Done But, still, in Dongle manager , dongle can be found Last edited by YellowBoss; 06-25-2020 at 10:47.

01-16-2017, 07:29	#2 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,516 Member: 1043909 Status: Offline Thanks Meter: 60,977	You do not need drivers pack v1.6 Connect Dongle to PC, windows should install drivers automatically. If you will have any prroblm check PC DeviceManager. Do you see any problem with "Devices" there ?

01-16-2017, 07:32	#3 (permalink)
cloud-81 Freak Poster Join Date: Jan 2007 Posts: 155 Member: 427167 Status: Offline Sonork: 100.1670875 Thanks Meter: 48	Install correct drivers, it depends on the type of cardreader, for begin try this driver http://www.infinity-box.com/support/...o.7z&uid=17182 . All support here https://www.infinity-box.com/support.php .

01-16-2017, 10:08	#6 (permalink)
cloud-81 Freak Poster Join Date: Jan 2007 Posts: 155 Member: 427167 Status: Offline Sonork: 100.1670875 Thanks Meter: 48	You install this drivers http://www.infinity-box.com/support/....7z&uid=17182? Its different. Write here card reader vid/pid or card reader photo. Try install drivers manually.

01-17-2017, 14:22	#7 (permalink)
manabb No Life Poster Join Date: Dec 2013 Location: Bangladesh Posts: 709 Member: 2084680 Status: Offline Thanks Meter: 79	Boss, still unable to use cm2, it shows Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 17/01/2017 12:53:19 ---------- DongleManager [Infinity-Box] v1.67 [17/01/2017 12:53:19] PC HWID: 00821D75F16CE5E46131881FDC67DE59 Card-Reader: Alcor Micro USB Smart Card Reader 1 HWID: 0000CF7E12BF4082 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 I think it may be driver problem Actually which drivers are need to install/operator cm2? I use many box atf ,z3x, octopus ..... and even infinity best dongle without problem But just problem in cm2 i bought cm2 2day ago And reseller shop also so long from my shop plz plz plz i am so much interested for using cm2

01-17-2017, 14:49	#8 (permalink)
manabb No Life Poster Join Date: Dec 2013 Location: Bangladesh Posts: 709 Member: 2084680 Status: Offline Thanks Meter: 79	Which drivers need/? plz

01-17-2017, 15:12	#9 (permalink)
manabb No Life Poster Join Date: Dec 2013 Location: Bangladesh Posts: 709 Member: 2084680 Status: Offline Thanks Meter: 79	Waiting plz dongle lights when it is inserted

01-18-2017, 09:39	#13 (permalink)
manabb No Life Poster Join Date: Dec 2013 Location: Bangladesh Posts: 709 Member: 2084680 Status: Offline Thanks Meter: 79	At last ; problem is solved and dongle is working, Thanks to all And specially to the team

01-26-2017, 07:21	#14 (permalink)
gabrielmuriithi Junior Member Join Date: Dec 2010 Location: Kenya Posts: 27 Member: 1480911 Status: Offline Thanks Meter: 0	help. i activated cm2 on nokia best but the user interface aint active! cant select any command on the user interface.