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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 01-06-2017, 16:34   #1 (permalink)
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New dongle activation error please help


hie team infinity i just bought this new cm2 dongle and im having trouble activating it.

Thanks in advance.

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Old 01-06-2017, 16:45   #2 (permalink)
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Download latest DongleManager from support instead of use ten years old software.
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Old 01-06-2017, 17:23   #3 (permalink)
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i downloaded but having problem extracting, its giving me errors . can you give me another link .
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Old 01-06-2017, 17:25   #4 (permalink)
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Originally Posted by zwanaboy View Post
i downloaded but having problem extracting, its giving me errors . can you give me another link .
Use win rar or 7 zip to extract it.
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Old 01-06-2017, 17:31   #5 (permalink)
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Originally Posted by zwanaboy View Post
i downloaded but having problem extracting, its giving me errors . can you give me another link .
You should install 7-Zip instead of WinRAR.
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Old 01-06-2017, 17:34   #6 (permalink)
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Thanks guys worked used 7zip
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Old 01-06-2017, 17:43   #7 (permalink)
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Done now working .thanks guys
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Old 01-06-2017, 22:34   #8 (permalink)
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hi sir my dongle serial number is = 8ED3A96F after update Infinity-Box/Dongle software activation for Infinity [BEST], Chinese Miracle-2 and 1 year support included getting error dongle not found i will try to check card reader .. try to put my card in other reader but same problem ...
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Old 01-07-2017, 00:05   #9 (permalink)
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Originally Posted by nexusfone View Post
hi sir my dongle serial number is = 8ED3A96F after update Infinity-Box/Dongle software activation for Infinity [BEST], Chinese Miracle-2 and 1 year support included getting error dongle not found i will try to check card reader .. try to put my card in other reader but same problem ...
see answer in other thread
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