New Infinity Have This Problem - GSM-Forum

Mansoor · 06-07-2008, 15:40

----------Process started:5:36:24 PM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: *********, Firmware: 0104.02
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]

BUT SENT NO REPLTY

deepakgarg · 06-07-2008, 15:45

did u contact your reseller for this problem.i think he is the only one who can help u.if he doesnt reply then infinity team will help u for sure.but first it should be reseller

Mansoor · 06-07-2008, 16:01

Quote:

Originally Posted by deepakgarg

did u contact your reseller for this problem.i think he is the only one who can help u.if he doesnt reply then infinity team will help u for sure.but first it should be reseller

Yes i contacted them and they said that i should register the dongle and i did that but when it appied with the problem i posted they said it is beyond they understanding

deepakgarg · 06-08-2008, 06:54

Quote:

Originally Posted by Mansoor

Yes i contacted them and they said that i should register the dongle and i did that but when it appied with the problem i posted they said it is beyond they understanding

in that case he should replace it.did u try on other computer

InfinityHelp · 06-08-2008, 21:33

hello!

if you sent mail to [email protected]
then this problem will be solved

06-07-2008, 15:40	#1 (permalink)
Mansoor No Life Poster Join Date: Dec 2003 Location: Dubai Posts: 1,589 Member: 45561 Status: Offline Thanks Meter: 59	New Infinity Have This Problem ----------Process started:5:36:24 PM---------- Locating Emeralda server... Emeralda server#1 address found. Connecting to Emeralda server#1... Server connection successfully established. S/N: *********, Firmware: 0104.02 Authenticating on server... Authentication successfull. Checking upgrade client version... Your upgrade client is up-to-date. Checking Dongle Identification... Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected] BUT SENT NO REPLTY

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06-07-2008, 15:45	#2 (permalink)
deepakgarg No Life Poster Join Date: Jan 2006 Location: Chandigarh,India Age: 40 Posts: 5,790 Member: 220603 Status: Offline Thanks Meter: 1,164	did u contact your reseller for this problem.i think he is the only one who can help u.if he doesnt reply then infinity team will help u for sure.but first it should be reseller

06-08-2008, 21:33	#5 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	hello! if you sent mail to [email protected] then this problem will be solved