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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-21-2017, 19:12   #1 (permalink)
Junior Member
 
Join Date: Feb 2015
Posts: 23
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Sonork: vtajook123
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no update frimware


hi my dongle is not workin white lgs 1.03
and spd latest version &no update frimware


Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 000031E07CEA4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DAF331E0
Firmware version: 0135.02
=== Process started: 5/21/2017 22:39:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 05-21-2017, 22:39   #2 (permalink)
Product Supporter
 
Join Date: May 2005
Location: uae
Posts: 29,245
Member: 148515
Status: Offline
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Quote:
Originally Posted by vtajook View Post
hi my dongle is not workin white lgs 1.03
and spd latest version &no update frimware


Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 000031E07CEA4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DAF331E0
Firmware version: 0135.02
=== Process started: 5/21/2017 22:39:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc.php?id=17


If support is expired - please contact to any seller and renew support.
  Reply With Quote
Old 05-22-2017, 03:50   #3 (permalink)
Insane Poster
 
Join Date: Dec 2016
Location: pakistan
Posts: 69
Member: 2661593
Status: Offline
Thanks Meter: 15
remove any other dongle from your pc use one dongle at the time then restart software
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Old 05-22-2017, 03:51   #4 (permalink)
Insane Poster
 
Join Date: Dec 2016
Location: pakistan
Posts: 69
Member: 2661593
Status: Offline
Thanks Meter: 15
Quote:
Originally Posted by InfinityHelp View Post
Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc.php?id=17


If support is expired - please contact to any seller and renew support.
remove any other dongle from your pc use one dongle at the time then restart software
  Reply With Quote
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