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Old 12-02-2009, 21:31   #1 (permalink)
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One more warning for all Infinity-Box users: damaged smart-cards

Dear Friends,

Please, be very careful when you run any unknown software at your PC.
If your Infinity-Box smart-card will be damaged with any kind of danger software we can not repair these cards remotely, damaged cards should be replaced with new one. This kind of replacement can not be made for free (even if your box is still under warranty).

Some examples of damaged cards that can not be replaced, new cards should be bought:
- cards with damaged keys
- cards with error #69
- other types of damage that can not be repaired remotely

Please, do not ask us to replace cards for free, we can not do so !
You have to be very careful when you run any kind of unknown software at your PC !
Always disconnect your Infinity-Box from PC when you run unknown application !

@resellers
Please, contact to us to get more information what to do with cards if users contact you and ask to replace cards under warranty or by any other reasons.
We can helps to understand what to do with each damaged cards.
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Old 12-09-2009, 09:47   #2 (permalink)
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hi
can you please tell me which kind of software's you are talking about. then we should be more care full. thanks
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Old 12-09-2009, 09:48   #3 (permalink)
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Unhappy explain please.

hi
can you please tell me which kind of software's you are talking about. then we should be more care full. thanks
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Old 12-09-2009, 09:52   #4 (permalink)
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yes sir please tell us inn brife how they atteck our box and how they distroy our cards and how we make our divice safe???
any sicurity for protect cards ???

anyway thank you for warn us
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Old 12-09-2009, 09:55   #5 (permalink)
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please explain more which unknown software you means...........
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Old 12-09-2009, 10:13   #6 (permalink)
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well i' am getting scared. with this news. so infinity team protect us. give us some protection. to get rid of this problem, thanks.
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Old 12-09-2009, 10:18   #7 (permalink)
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Quote:
Originally Posted by LOLLA View Post
well i' am getting scared. with this news. so infinity team protect us. give us some protection. to get rid of this problem, thanks.
he just warned about those software products that are not trusted or unauthorized
that is what INFINITY SUPPORT has warned us
Infact you you should know which software or files can harm your cards
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Old 12-09-2009, 10:25   #8 (permalink)
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Thanks for your Warning !

But our need to know whats kind of software did you mean.

Thanks


vertex777........
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Old 12-09-2009, 10:34   #9 (permalink)
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Pls.
Quote:
some examples of damaged cards that can not be replaced, new cards should be bought:
- cards with damaged keys
- cards with error #69
- other types of damage that can not be repaired remotely

hello team
what we avoid this warning

which software you are talking about pls tell us for more details pls.
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Old 12-09-2009, 10:35   #10 (permalink)
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Hello,

Here is one (quite old) story: Warning ! Your smart-card can be attacked by harmful software !

I am sure that for now exist other types of harmful software that can damage smart-cards, f.e. fake software that offer possibility to unpack Infinity-Box files etc.

I want to repeat: it's impossible to protect smart-card from damage if you run unknown software when your box connected to PC, so it is need to disconnect box and be very careful every time when you run new unknown software at your PC.
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Old 12-09-2009, 10:41   #11 (permalink)
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Quote:
Originally Posted by LOLLA View Post
hi
can you please tell me which kind of software's you are talking about. then we should be more care full. thanks
Quote:
Originally Posted by LOLLA View Post
hi
can you please tell me which kind of software's you are talking about. then we should be more care full. thanks
Quote:
Originally Posted by .::PATEL TELECOM::. View Post
yes sir please tell us inn brife how they atteck our box and how they distroy our cards and how we make our divice safe???
any sicurity for protect cards ???

anyway thank you for warn us
Quote:
Originally Posted by masudtel View Post
please explain more which unknown software you means...........
Quote:
Originally Posted by LOLLA View Post
well i' am getting scared. with this news. so infinity team protect us. give us some protection. to get rid of this problem, thanks.
Quote:
Originally Posted by vertex777 View Post
Thanks for your Warning !

But our need to know whats kind of software did you mean.

Thanks


vertex777........
Protection wanted ?

just do few steps and you will never got any Damage Smart Cards not only with infinity even almost all Smart cards

Before Plug any smart cards (boxes) always close all applications and make sure that you are not running any extra software ,
for example
in my pc i have 1500 GB Harddisk and i have many softwares installed , i never do experiments with new software on my this pc ( which pc i have installed smart cards ) always use Registered softwares from Good known company like microsoft , etc and never ever run usb sharing softwares during flashing or unlocking this may also cause of smart card damage and one thing more that never ever connect your smart card ( boxes ) all time , plug smart card ( box ) when you need to do work
these are very small things but with that you will never ever face any problem regarding Smart cards etc

Wish you all the best

Thank you

Br

Faisal_Computer
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Old 12-09-2009, 11:06   #12 (permalink)
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For more detail see here

Warning ! Your smart-card can be attacked by harmful software !

br,
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Old 12-13-2009, 15:19   #13 (permalink)
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he. i m parched infinity box. tell me about this device.
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Old 12-13-2009, 15:23   #14 (permalink)
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Yes we are aware and cant use the oter folash softwares
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Old 12-13-2009, 15:31   #15 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Dear Friends,

Please, be very careful when you run any unknown software at your PC.
If your Infinity-Box smart-card will be damaged with any kind of danger software we can not repair these cards remotely, damaged cards should be replaced with new one. This kind of replacement can not be made for free (even if your box is still under warranty).

Some examples of damaged cards that can not be replaced, new cards should be bought:
- cards with damaged keys
- cards with error #69
- other types of damage that can not be repaired remotely

Please, do not ask us to replace cards for free, we can not do so !
You have to be very careful when you run any kind of unknown software at your PC !
Always disconnect your Infinity-Box from PC when you run unknown application !

@resellers
Please, contact to us to get more information what to do with cards if users contact you and ask to replace cards under warranty or by any other reasons.
We can helps to understand what to do with each damaged cards.
so then WHAT does the warranty cover ??
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