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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 11-09-2013, 18:02   #1 (permalink)
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Join Date: Sep 2004
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Online Service login problem


DongleManager version: 1.49
2013-11-09 19:00:09
PC HWID: 4AEC8F24028357BCF85D9E4243FEBF33
Card-Reader: Gemalto e-gate Smart Card 1
Card type: inf
Dongle serial No (S/N): 078066F3
Firmware version: 0118.02
Dongle status: activated
Dongle Registration/firmware upgrade required
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 00: inf v.0118
- 03: [BEST] v.0122
Support area: Infinity-Box - Support
- Username: 078066F3
- Password: ***
Online Service Account: Infinity-Box - Online Service
- Username: 00078066F3
- Password: ***
Dongle parameters checksum: BFF238
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Old 11-09-2013, 21:51   #2 (permalink)
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Problem solved, thx Infinity Team
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Old 11-10-2013, 10:47   #3 (permalink)
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Join Date: Mar 2005
Location: infinity-box
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Hello,

Anyway, here is updated password recovery instruction: Infinity-Box Technical Support ? View topic - Online Service Password Recovery
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