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Old 12-12-2012, 01:22   #1 (permalink)
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Online Service Password change procedure

Dear Friends,

Automatic password expiration procedure for Infinity Online Service (IOS) released to increase YOUR security.

If you see error message like "HTTP/1.1 500 You must change password" or you see a password change dialog after login, please follow the instruction below.


Here is step-by-step instruction:

1. Login to your Infinity Online Service Account: Infinity-Box - Online Service

2. You will see a window with password change request:



3. Enter your current password, enter your e-mail, enter new password, repeat new password:



4. If you are using [BEST] for SL3 unlock you should adjust [BEST] password:



Here is detailed step-by-step procedure: http://forum.infinity-box.com/viewtopic.php?f=9&t=148


In case of any problems please contact to ios@infinity-box.com

Last edited by InfinitySupport; 12-20-2012 at 18:44.
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Old 12-31-2012, 11:11   #2 (permalink)
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Please help urgent in my account
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Old 12-31-2012, 11:13   #3 (permalink)
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Please help urgent in my account

Please help urgent in my account
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Old 12-31-2012, 11:28   #4 (permalink)
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i cant enter to support
its always asking for enter new code
i wrote to ios@infinity-box.com
about my problem
there is no answer
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Old 01-01-2013, 12:39   #5 (permalink)
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Why my account was suspended

Why my account was suspended
I note more than 500 Credit
No one is a range problems since 3 days
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Old 01-02-2013, 15:04   #6 (permalink)
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Thank you, O excellent team has been solve my problem you thank you thank you ....
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Old 01-03-2013, 10:09   #7 (permalink)
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I can't login online,keep getting this error:Error with message : HTTP/1.1 500
Card serial: 11246083

I use 1.59 ver. tryed to edit in settings.ini with old logn and password still same error.
Please help me.
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Old 01-03-2013, 11:35   #8 (permalink)
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You should edit settings.ini and write there your Login and new Password (that you have updated 2012-12-17).
If problem still exist contact to ios@infinity-box.com
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Old 02-07-2013, 10:35   #9 (permalink)
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working perfect thanx infinity team

regards
iqa_shaheen
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Old 04-17-2013, 02:22   #10 (permalink)
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Please help urgent in my account
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Old 04-23-2013, 21:58   #11 (permalink)
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Quote:
Originally Posted by misteroran View Post
Please help urgent in my account
Hello,

Please, use "Lost password" link in login page.
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Old 06-28-2013, 20:42   #12 (permalink)
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Dear Friends,

Secure 2-Step Verification released, please read Instruction: http://server1.infinity-box.biz/down...rification.pdf



What is 2-Step Verification

With 2-Step Verification you can add an additional layer of security to the sign-in process and protect your
account from online hijacking. In addition to ordinary Username and Password you can use your Dongle or Box as a special
Authorization Key (Token) for additional authentication. Any Infinity-Box Box or Dongle can be used as a Token, f.e. Main
Infinity-Box, Infinity-Box [BEST] Dongle, Infinity-Box CDMA-Tool Dongle.
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Old 06-29-2013, 21:34   #13 (permalink)
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working perfect thanx infinity team
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Old 06-30-2013, 08:10   #14 (permalink)
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Can someone help me two days ago that I get are accessing open my online service. acccepte not the number of login and passwords, even to my email redefenir password. assistance reprendrer my business
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Old 06-30-2013, 11:44   #15 (permalink)
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Quote:
Originally Posted by corniche View Post
Can someone help me two days ago that I get are accessing open my online service. acccepte not the number of login and passwords, even to my email redefenir password. assistance reprendrer my business
Hello,

1. try to reset password right now once again
2. if still no luck - contact to rd@infinity-box.com
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