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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 10-13-2013, 17:05   #31 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

Contact to [email protected] and we will try to restore your account.

But how it was happened that somebody get access yo your mailbox and also he know your Infinity Online Service Login ?
hello as i tell you not only my best dongle account information i tell you alll my information
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Old 10-21-2013, 15:47   #32 (permalink)
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Quote:
Originally Posted by merdjiosse View Post
hello as i tell you not only my best dongle account information i tell you alll my information
Hello,

We can recover Online Service access if you have your Box/Dongle with you.
Just contact to [email protected]
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Old 02-01-2014, 09:40   #33 (permalink)
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Plz sir reactive my account

my best id : 030CE46A89
i lost my password
i have 40 credits but i cant used
imanny time i try reset password but after reset password
token system bad or not working
plz give my final password .
plz sir custumer angry with my
before 4 day iwill try to recover password but not sucsses
tell me reseller back credits
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Old 02-04-2014, 12:52   #34 (permalink)
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Quote:
Originally Posted by irfanboss View Post
my best id : 030CE46A89
i lost my password
i have 40 credits but i cant used
imanny time i try reset password but after reset password
token system bad or not working
plz give my final password .
plz sir custumer angry with my
before 4 day iwill try to recover password but not sucsses
tell me reseller back credits
Hello,

We can recover Online Service access if you have your Box/Dongle with you.
Just contact to [email protected]
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Old 04-21-2014, 18:22   #35 (permalink)
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probleme login



after gbkey activation = error shell
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Old 04-22-2014, 15:35   #36 (permalink)
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Quote:
Originally Posted by saidgsm View Post


after gbkey activation = error shell
Contact to [email protected], this can be solved fast
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Old 05-02-2014, 10:09   #37 (permalink)
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Quote:
5/2/2014 5:15:16 PM
PC HWID: AE4D78DD3D2C5C3C0746A2DB9A01DAA9
Card-Reader: Axalto e-gate 0
Card type: inf
Dongle serial No (S/N): 98A35211
Firmware version: 0118.02
Dongle status: activated
Dongle Registration/firmware upgrade required
"UK edition" status: Off
Last launched application: 001F v.0326
Active modules:
- 00: inf v.0118
Online Service Account: Infinity-Box - Online Service
- Username: 0098A35211
- Password:
Dongle username/password is incorrect, contact to support:
e-mail: [email protected]
subject: support area login/password is incorrect
mail body: text from this window
Dongle parameters checksum: D55A12
i can't reset my password
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Old 05-02-2014, 23:22   #38 (permalink)
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Quote:
Originally Posted by DELRO View Post
i can't reset my password
Hello,

Contact to [email protected]
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Old 05-11-2014, 10:46   #39 (permalink)
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Is it possible to change Username because i always forget it. Password is ok
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Old 05-11-2014, 12:14   #40 (permalink)
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Quote:
Originally Posted by hilton View Post
Is it possible to change Username because i always forget it. Password is ok
Hello,

You can not forget your Login, you can read it from your Box/Dongle.
Here is instruction with pictures: Infinity-Box - Online Service
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Old 06-22-2014, 09:48   #41 (permalink)
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plz register my box

Error: (13) 2 - inf S/N (82A70118) is not exist or disabled
Operation canceled

infinity Box serial No - 82A70118
infinity Dongle serial No (S/N) : 2F348D89

please register my box and dongle.
mail send to - [email protected]
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Old 06-23-2014, 09:06   #42 (permalink)
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Quote:
Originally Posted by .::PankajMobileWorld::. View Post
plz register my box

Error: (13) 2 - inf S/N (82A70118) is not exist or disabled
Operation canceled

infinity Box serial No - 82A70118
infinity Dongle serial No (S/N) : 2F348D89

please register my box and dongle.
mail send to - [email protected]
Hello,

You have entered wrong S/N.
Please, see pictures how to get your box S/N: Infinity-Box - Support
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Old 06-25-2014, 12:45   #43 (permalink)
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been modified and password work the following explanation and has successfully...

BR

Elnozahy_TeaM
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Old 10-01-2014, 10:19   #44 (permalink)
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but me i make 2-step verification but last time he ask me token if i put token he said wrong login or pasword itry to join them but i dont ha ve rseult some body can help me i have more than 500 sl3 credit on this urgent helpme
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Old 10-01-2014, 11:37   #45 (permalink)
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Quote:
Originally Posted by domiango View Post
but me i make 2-step verification but last time he ask me token if i put token he said wrong login or pasword itry to join them but i dont ha ve rseult some body can help me i have more than 500 sl3 credit on this urgent helpme
Hello,

Contact to [email protected] with details
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