Phonebook extract error - GSM-Forum

TUN10 · 03-26-2016, 08:38

Hello need help there is HTC Desire 616 that want extract contacts but evry time it give me error is it possible solve pb

Operation : Read UserData [ v1.42 ]

PhoneBook : Enabled

1. Power Off Phone , Remove battery , Insert back
2. Insert USB cable. In some cases require hold BootKey

Wait for phone...
Phone found! [ 24 ]
Sync...
Inital Boot Ok!
BB_CPU_PID : 6592
BB_CPU_NME : [MediaTek] MT6592_S00
BB_CPU_EXT : 0xCA00 , 0x8A00 , 0x0000
Processing BROM stage
Settings for BROM configured!
SecCfgVal : 0x00000000
BromVer : 0x00FF
BLVersion : 0x0001
PreLoader : Active [ Boot with PL ]
BootLdrSS : NORMAL with SPRELOADER
Processing DA stage
DA Select done, will use MTK_AllInOne_DA_v3.3001.01.01
Sending and initialize DA ...
Running DA ver.4.2 on BBID : 0x8A
NAND Flash : NOT INSTALLED
eMMC Flash : 90014A4834473164040501A17C058147
Initialize Memory ...
DRAM already initialized by Preloader
eMMC FlashIC initialized
[eMMC] : FLASH_VEN : 0x90 , OEM : 014A
[eMMC] : FLASH_INF : [HYNIX] , d1G4
[eMMC] : FLASH_CID : 90014A4834473164040501A17C058147
[eMMC] : FLASH_BRT : 0x00400000 , 0x00400000 , 0x00400000
[eMMC] : FLASH_LEN : 0x00000000E9000000
[eMMC] : FLASH_UCP : 3728 MiB [eMMC 4 GiB]
DEV RID : 9BAD99738FB9BBD7F6364D4E11C06655
INT RAM : 0x00020000
EXT RAM : 0x40000000
BOOT TYPE : EMMC_FLASH_BOOT
SOC VERIFY : C1
Boot Ok!

Processiung : PhoneBook extraction

Step #1
Error while reading PhoneBook! Code : 0x00

Operation Failed
Elapsed: 00:00:09
Reconnect Power/Cable!

THANKS
BR

Kirumira · 03-26-2016, 09:02

Use latest version 1.44 then post results

JayDi · 03-26-2016, 17:27

Hello.
Need to check whole dump file.

03-26-2016, 08:38	#1 (permalink)
TUN10 No Life Poster Join Date: Dec 2006 Location: BEST COUNTRY Posts: 2,924 Member: 421947 Status: Offline Sonork: 100:1658491 Thanks Meter: 239	Phonebook extract error Hello need help there is HTC Desire 616 that want extract contacts but evry time it give me error is it possible solve pb Operation : Read UserData [ v1.42 ] PhoneBook : Enabled 1. Power Off Phone , Remove battery , Insert back 2. Insert USB cable. In some cases require hold BootKey Wait for phone... Phone found! [ 24 ] Sync... Inital Boot Ok! BB_CPU_PID : 6592 BB_CPU_NME : [MediaTek] MT6592_S00 BB_CPU_EXT : 0xCA00 , 0x8A00 , 0x0000 Processing BROM stage Settings for BROM configured! SecCfgVal : 0x00000000 BromVer : 0x00FF BLVersion : 0x0001 PreLoader : Active [ Boot with PL ] BootLdrSS : NORMAL with SPRELOADER Processing DA stage DA Select done, will use MTK_AllInOne_DA_v3.3001.01.01 Sending and initialize DA ... Running DA ver.4.2 on BBID : 0x8A NAND Flash : NOT INSTALLED eMMC Flash : 90014A4834473164040501A17C058147 Initialize Memory ... DRAM already initialized by Preloader eMMC FlashIC initialized [eMMC] : FLASH_VEN : 0x90 , OEM : 014A [eMMC] : FLASH_INF : [HYNIX] , d1G4 [eMMC] : FLASH_CID : 90014A4834473164040501A17C058147 [eMMC] : FLASH_BRT : 0x00400000 , 0x00400000 , 0x00400000 [eMMC] : FLASH_LEN : 0x00000000E9000000 [eMMC] : FLASH_UCP : 3728 MiB [eMMC 4 GiB] DEV RID : 9BAD99738FB9BBD7F6364D4E11C06655 INT RAM : 0x00020000 EXT RAM : 0x40000000 BOOT TYPE : EMMC_FLASH_BOOT SOC VERIFY : C1 Boot Ok! Processiung : PhoneBook extraction Step #1 Error while reading PhoneBook! Code : 0x00 Operation Failed Elapsed: 00:00:09 Reconnect Power/Cable! THANKS BR

03-26-2016, 09:02	#2 (permalink)
Kirumira No Life Poster Join Date: Dec 2004 Location: Uganda Age: 45 Posts: 2,920 Member: 96478 Status: Offline Sonork: 100.1674604 Thanks Meter: 1,420	Use latest version 1.44 then post results

03-26-2016, 17:27	#3 (permalink)
JayDi No Life Poster Join Date: Mar 2007 Location: Where you live Posts: 18,542 Member: 462970 Status: Offline Thanks Meter: 20,352	Hello. Need to check whole dump file.