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Old 10-24-2008, 06:30   #1 (permalink)
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pinfiender problem


Quote:
Originally Posted by InfinitySupport View Post
Hello,

Please, tell me what is not clear with given explanation.
We ask you to contact to your reseller to replace PinFinder PCB.

Also, if it\'s hard to make replacement via reseller you can contact to reseller, show him discussion about your PinFinder and ask reseller to contact to our support person via mail: [email protected]
Dear sir,

as ur Adviced i got replace from resaler.
but problem with new pinfiender same as it is

here is new pinfiender error log
-------------------------------
==== log opened: [10/24/2008 10:43:35 AM] ====
Application: E:\InfinityBOX\Pinfiender\DongleManager\DongleMana ger.exe
Dongle Manager [Infinity Box] v1.25
Initializing Pin-Finder Adapter...
searching adapter at COM7...
warning: 2nd answer absent
warning: 2nd answer absent
warning: 2nd answer absent
too many retries
can't find adapter
searching adapter at COM7...
warning: 2nd answer absent
warning: 2nd answer absent
warning: 2nd answer absent
too many retries
can't find adapter
searching adapter at COM3...
warning: 2nd answer absent
warning: 2nd answer absent
warning: 2nd answer absent
too many retries
can't find adapter
searching adapter at COM8...
adapter found, version: 2000
Serial No: xxx
done
Pin-Finder Adapter detected !----------Process started:10:43:57 AM----------
Locating server...
Server#1 address found.
Connecting to server#1...
Server connection successfully established.
S/N: xx, Firmware: 0111.02
Authenticating on server...
Authentication successfull.
Checking DongleManager version...
Your DongleManager is up-to-date.
Checking Dongle Identification...
Dongle Identification checked.
Activating module...
Module-04 S/N: xxx
Module check error: Server reported error:[0043] Module S/N structure is incorrect. Contact to [email protected]

please i stuck with pinfiender, and pull me up.

thanks
srkhan

Last edited by InfinitySupport; 10-24-2008 at 08:58. Reason: s/n deleted
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Old 10-24-2008, 08:58   #2 (permalink)
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Hello,

We respect each user very much and we respect your time and will be glad to help you so fast as possible, but this time
we are very sad to say, but your dongle blocked now for 2 weeks due to it was repeated many times: please, never show your dongle details in public forum, you have an e-mail address (you can see it f.e. in DongleManager) for private discussion.
Please, read this: http:///vbb/showthread.php?t=342807
and especially this: http://www./showthread.php?t=524023

You are welcome to contact us after 2 weeks by e-mail: [email protected]

Thank you very much for your kind understanding and cooperation !



Also, if you have the same problem with the same reseller I want to ask you to contact your reseller, explain him situation and then ask reseller to contact to [email protected] so we will be able to talk with reseller and check what is wrong.
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Old 10-25-2008, 12:13   #3 (permalink)
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blocked now for 2 weeks ???

my foult is bought pinfiender and try to paire with infinity!!!
then my sugession to all not to buy finfiender COZ ur infinity can bee blocked for 2 weeks!!!
i am upset and will not buy any Devices next time and i will search a new Job Plat form except "Cell phone unlocking"
and all responsibility will goes on infinity team

thanks
srkhan
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Old 10-26-2008, 13:51   #4 (permalink)
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Hello,

Please, be honest and write here HONEST reason why your account is blocked !
Account is blocked NOT because you have bought PinFinder but because you have SHARED YOUR PRIVATE DONGLE DETAILS IN PUBLIC FORUM !
Please, read my previous message one more time and you will see the reason.
I hope you will be honest and you will write here that you was wrong and you did not tried to think before make your first message in current thread.
Also, you did not read error message where you have exact instruction waht you need to do.
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Old 10-27-2008, 06:06   #5 (permalink)
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My Dongle is now "Unblocked" and ready to work with another pinfiender

Thank you support infinity team
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Old 10-27-2008, 12:14   #6 (permalink)
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Hello,

It was my fault. I had to contact to our other supporter faster to avoid so fast dongle unblock.
In future I will be more fast and we did not unblock dongles so fast.

So boys... BE SMART ! THINK BEFORE POST ! NEVRE SHARE YOUR DONGLE DETAILS !
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Old 10-27-2008, 16:20   #7 (permalink)
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man i said i didn't know i am sorry for that so whats ur problem now?
Dont you want people get pinfiender and working with this superb Devices???
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Old 10-27-2008, 16:25   #8 (permalink)
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Hello,

We want to see our users happy and safe so we want to make everything to explain to all users that they must never share their dongles details for public use.
If we will say \"don\'t post details\" it\'s useless posts but if we will block several dongles for short time other people will be much more carefull.
As I can see during last several years the only way to explain something is to be strong, so I just want to say that we will be so strong as possible to make our dear users more and more happy and safe !
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Old 10-28-2008, 07:22   #9 (permalink)
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thank you very much for ur explanation
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