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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 03-14-2010, 20:30   #1 (permalink)
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pinfinder problem


plaese --Process started: 20:23:26----------
DongleManager version: 1.32
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xx, Firmware: 0116.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Activating module...
Module-04 S/N: xx
Module check error: Server reported error:[0044] Module S/N is already registered. Contact to [email protected] me pinfinder not updating

Last edited by YellowBoss; 03-14-2010 at 21:01. Reason: S/N deleted
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Old 03-15-2010, 20:27   #2 (permalink)
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hello!

each pinfinder can be paired only with one box.
this is a part of protection against Pifninders cloning
your pinfinder is alread registered with another infiniy box
this is why it can not be registered with your dongle.
usually this happends if reseller did "test" registration.
please ask your reseller for previous dongle number.
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Old 03-15-2010, 20:57   #3 (permalink)
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Has been registered infinder with your box, and then you go back and update your box again without pinfinder so came the problem
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Old 03-17-2010, 14:35   #4 (permalink)
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hello!

please send me your dongle serial number and pinfinder serial to [email protected]
i will check whith which box it is paired now and what we can do about this
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