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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 03-21-2014, 12:54   #1 (permalink)
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Please Help Card Problem :(((


Please Help Infinity Team Admins...
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File Type: jpg inf2.JPG (154.1 KB, 37 views)
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Old 03-21-2014, 13:22   #2 (permalink)
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Hello.
Need send mail again , with logs and rest. But need FOLLOW EXACTLY way as in email. Check all again step-by-step and if it will not be success - need send mail again, with all details - what, how and logs.
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Old 03-21-2014, 13:45   #3 (permalink)
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Please Help Card Problem :(((

ongle Manager [Infinity Box] v1.50
Card type selected: inf
Dongle can not be found in Repair mode: 00016B7F:0118
Card with specified Serial not found!
SmartCard API error #0

Always This Error 2 PC Tested. I Don't Understand. Please Need Help Friend ((
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Old 03-21-2014, 14:18   #4 (permalink)
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Try other CardReader first. Check and clean smart-card contacts.
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Old 03-21-2014, 14:22   #5 (permalink)
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Please Help Card Problem :(((

Clean & Tested 4 Smart Card Reader (((
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Old 03-21-2014, 21:06   #6 (permalink)
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Originally Posted by Teknotel-GSM View Post
Please Help Infinity Team Admins...
Hello,

What was happened that your Card stop to work ?
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Old 03-22-2014, 12:05   #7 (permalink)
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Help Please

Dongle Manager + Repair Key Not Work ( 2 Pc 4 Card Reader Tested )

Card ID.exe ( Looking Card Readers But Not Look Simcard )

I am Using 1 Simcard İnfinity + Best Dongle New Updated

Please Help Me Need Sim Card Serial ( 7957-6B7F )
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Old 03-22-2014, 12:09   #8 (permalink)
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Help Please

Here Pictures Friend.....
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File Type: jpg infinity.JPG (189.0 KB, 12 views)
File Type: jpg inf3.JPG (24.3 KB, 12 views)
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Old 03-22-2014, 12:10   #9 (permalink)
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Originally Posted by Teknotel-GSM View Post
Dongle Manager + Repair Key Not Work ( 2 Pc 4 Card Reader Tested )

Card ID.exe ( Looking Card Readers But Not Look Simcard )

I am Using 1 Simcard İnfinity + Best Dongle New Updated

Please Help Me Need Sim Card Serial ( 7957-6B7F )
Hello,

You will get an information via e-mail in short time
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Old 03-22-2014, 12:32   #10 (permalink)
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Help Please...

Thank You Infinity Team

My Mail Adress : [email protected]
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Old 03-24-2014, 16:34   #11 (permalink)
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Red face Dead card

Hi plz i need help my box dead during update what i do?
Dongle Manager [Infinity Box] v1.51
Card type selected: inf
----------Process started: 22/03/2014 16:44:56----------
DongleManager version: 1.51
PC HWID: 01D1CCF825C061968F6F5358AB97DA07
Card-Reader: Axalto e-gate 0
Card type: inf
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 3A1DF158, Firmware: 0120.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 3-4 minutes !
Last APDU: 58 sec
Applet upgrade ok
Checking Dongle Identification...

Dongle Manager [Infinity Box] v1.51
Card type selected: inf
Dongle can't be found:
Card with specified AID not found
SmartCard API error #0
Opération réussie.
I change other smarcard reader but always same problem!!!!!!!
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Old 03-24-2014, 16:59   #12 (permalink)
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Originally Posted by medgsm1 View Post
Hi plz i need help my box dead during update what i do?
Dongle Manager [Infinity Box] v1.51
Card type selected: inf
----------Process started: 22/03/2014 16:44:56----------
DongleManager version: 1.51
PC HWID: 01D1CCF825C061968F6F5358AB97DA07
Card-Reader: Axalto e-gate 0
Card type: inf
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 3A1DF158, Firmware: 0120.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 3-4 minutes !
Last APDU: 58 sec
Applet upgrade ok
Checking Dongle Identification...

Dongle Manager [Infinity Box] v1.51
Card type selected: inf
Dongle can't be found:
Card with specified AID not found
SmartCard API error #0
Opération réussie.
I change other smarcard reader but always same problem!!!!!!!
Hello,

Send this log text to [email protected]
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Old 03-24-2014, 19:11   #13 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

Send this log text to [email protected]
Woow thx dongle repaired from good infinity team
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