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Old 11-10-2008, 07:24   #1 (permalink)
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please help,infinity team,n82 chinese dark screen after full arase format


i got from my customer,n 82 chinese reboot with sim. i make full format,still not solved.then i make erase whole flash chip format.i restore full back up and eeprom back up,now,power on phone,just key pad light on ,and i hear start up sound,with black screen lcd(dark).i have send full back up file and log operation to [email protected].
please help,infinity team.
thanx .


==== log: [11/9/2008 5:34:50 PM] ====
COM6 [VCP0] selected
Device: Autodetect 6205-6227 NOR
Checking data, wait...
advanced flash detection enabled
Action: write NOR flash
write: Firmware
skip: Customization/Language Pack
skip: Customization
skip: Eeprom/ffs
Boot...
Press and HOLD Power button now !
19200 fixed
Connecting, wait...
Initializing[6225:8A03:8A00]...
CPU: MT6225
high speed boot disabled
chip: 0001303:0008
high speed disabled
boot step size: 0400
Release Power button now !
Boot Done
Initialize...
detecting chip #00 in region #00...
flash: 04227E22212200:18E59F00000000
flash: Fujitsu AMD/Fujitsu std [D 0008x002000 00FEx010000 0008x002000] 16Mb
detecting chip #01 in region #00...
flash: 04227E22212200:18E59F00000000
flash: Fujitsu AMD/Fujitsu std [D 0008x002000 00FEx010000 0008x002000] 16Mb
number of flash chip/regions detected: 02/01
Initialize Done
Set baud...
115200
Set baud Done
Initialize bootcode...
Initialize bootcode Done
Check firmware integrity...
detect device identification#1...
detection phase #1...
detect device identification#1 finished
identification#1 structure: 2nd [standard] generation
identification#1 protocol ver: 04
ver. sw1: HX682_06B_HW.O682_TH7_V3_5BTEST--080428.BIN
ver. sw2: O682_TH7_V3.5BTEST, 00000000
ffs offset/size: 00E00000/00200000
detect device identification#2...
detection phase #1...
.
warning: optional information is not found,
if phone works well just ignore this warning
detect device identification#2 finished
Check firmware integrity Done
Check firmware content...
Check firmware content Done
Backup required data...
Backup required data Done
Patch required data...
Patch required data Done
Special operation...
Special operation Done
Write...
detect device identification#2...
detection phase #1...
.
warning: optional information is not found,
if phone works well just ignore this warning
detect device identification#2 finished
Area: Firmware
flash: 04227E22212200:18E59F00000000
Write: Firmware
detect device identification#2...
detection phase #1...
.
warning: optional information is not found,
if phone works well just ignore this warning
detect device identification#2 finished
Write Done
Finalization...
Finalization Done
Finished, time used: 1726 sec
Remove/Install battery now !

==== log: [11/9/2008 6:05:40 PM] ====
COM6 [VCP0] selected
Device: Autodetect 6205-6227 NOR
Checking data, wait...
advanced flash detection enabled
Action: repair "bad software"
Boot...
Press and HOLD Power button now !
19200 fixed
Connecting, wait...
Initializing[6225:8A03:8A00]...
CPU: MT6225
high speed boot disabled
chip: 0001303:0008
high speed disabled
boot step size: 0400
Release Power button now !
Boot Done
Initialize...
detecting chip #00 in region #00...
flash: 04227E22212200:18E59F00000000
flash: Fujitsu AMD/Fujitsu std [D 0008x002000 00FEx010000 0008x002000] 16Mb
detecting chip #01 in region #00...
flash: 04227E22212200:18E59F00000000
flash: Fujitsu AMD/Fujitsu std [D 0008x002000 00FEx010000 0008x002000] 16Mb
number of flash chip/regions detected: 02/01
Initialize Done
Set baud...
115200
Set baud Done
Initialize bootcode...
Initialize bootcode Done
Check firmware integrity...
device parameters autodetection in progress..
detecting chip #00 in region #00...
flash: 04227E22212200:18E59F00000000
flash: Fujitsu AMD/Fujitsu std [D 0008x002000 00FEx010000 0008x002000] 16Mb
detecting chip #01 in region #00...
flash: 04227E22212200:18E59F00000000
flash: Fujitsu AMD/Fujitsu std [D 0008x002000 00FEx010000 0008x002000] 16Mb
it's time to stop: 18F09FE518F09FE518F09FE518F09FE518F09FE518F09FE5
number of flash chip/regions detected: 01/01
total flash region size: 01000000
detect device identification#1...
detection phase #1...
detect device identification#1 finished
identification#1 structure: 2nd [standard] generation
identification#1 protocol ver: 04
ver. sw1: HX682_06B_HW.O682_TH7_V3_5BTEST--080428.BIN
ver. sw2: O682_TH7_V3.5BTEST, 00000000
ffs offset/size: 00E00000/00200000
detect device identification#2...
detection phase #1...
.
warning: optional information is not found,
if phone works well just ignore this warning
detect device identification#2 finished
detecting firmware protection...
detecting firmware structure #8...
.................................................. ..............
done
error: firmware protection firmware structure #8 is not found
What to do:
1. Be sure that your phone really has "bad software" problem, in other case do NOT use "bad software" button !
2. Repeat "bad software" operation several times to avoid communication problems.
3. Flash phone with firmware from support area and repeat "bad software" operation.
If still no luck:
1. read full flash and send to support: [email protected]
2. send "operation.log" file to support: [email protected]

error: autodetection failed
Finished, time used: 100 sec
Remove/Install battery now !
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Old 11-10-2008, 07:43   #2 (permalink)
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after full earse format you will have no software on the flash chip

you should reflash the phone to get it fixed again

by the way always make full flash back up before you start working with any chinese set just in case


regards


shehab
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Old 11-10-2008, 17:12   #3 (permalink)
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@tio dan bilqis
If you restored original backup but phone can not power-on you need to check phone hardware.
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Old 11-11-2008, 18:54   #4 (permalink)
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thanx for all the reply.
i think i will check hardware and post the result.
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Old 11-11-2008, 19:56   #5 (permalink)
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It is very good idea to check hardware.

Also, very important information for all people:

Never send backup files from damaged phones to support !!!
We can not repair damaged files, we can prepare good flash file only from backup from good working phone.

Please, let's save yours and our time !
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