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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 01-26-2010, 08:33   #1 (permalink)
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Exclamation Please Help InfinitySupport Team


My Infinity Problem IS :

  • If I Give Windows Then Open Suport Area
  • I Try To Open After 1 Days But Not Open Support Area Only Loading.....

    Please Help Me

What is The Problem ?
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Old 01-26-2010, 08:45   #2 (permalink)
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Quote:
Originally Posted by [email protected] View Post
My Infinity Problem IS :

  • If I Give Windows Then Open Suport Area
  • I Try To Open After 1 Days But Not Open Support Area Only Loading.....


  • Please Help Me
What is The Problem ?


Virus on your pc.clean virus then setup infinity
then ur problem will be solve
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Old 01-26-2010, 10:02   #3 (permalink)
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Lightbulb 2.18

Quote:
Originally Posted by [email protected] View Post
My Infinity Problem IS :

  • If I Give Windows Then Open Suport Area
  • I Try To Open After 1 Days But Not Open Support Area Only Loading.....

    Please Help Me

What is The Problem ?
Did you run the last setup?
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Old 01-26-2010, 11:17   #4 (permalink)
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Did you run the last setup? what ur meens
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Old 01-26-2010, 18:44   #5 (permalink)
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Quote:
Originally Posted by [email protected] View Post
My Infinity Problem IS :

  • If I Give Windows Then Open Suport Area
  • I Try To Open After 1 Days But Not Open Support Area Only Loading.....

    Please Help Me

What is The Problem ?
Hello,

How to fix problems with support area:

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. Try to login in another support area mirror
4. Read error messages very carefully and follow by advices that you can see in support area

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong.

Don't forget to include in your mail detailed information what is the problem with your dongle.
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