Please Help InfinitySupport Team not open - GSM-Forum

mobiletuch · 01-26-2010, 10:14

Please Help InfinitySupport Team not open
i am try new window

mobiletuch · 01-26-2010, 10:23

sir iam ty micro 1 and micro 2 mian area but problem is still

YellowBoss · 01-26-2010, 18:44

Hello,

How to fix problems with support area:

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. Try to login in another support area mirror
4. Read error messages very carefully and follow by advices that you can see in support area

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong.

Don't forget to include in your mail detailed information what is the problem with your dongle.

cellexpert · 01-27-2010, 19:48

may yr dongle firmware is old try dongle update tool or check ur box driver.............................

YellowBoss · 01-27-2010, 20:59

Here is step-by-step instruction: http://forum.gsmhosting.com/vbb/show...97&postcount=3

01-26-2010, 10:14	#1 (permalink)
mobiletuch No Life Poster Join Date: Aug 2009 Location: faisalabad PAKISTAN Posts: 1,426 Member: 1092450 Status: Offline Thanks Meter: 196	Please Help InfinitySupport Team not open Please Help InfinitySupport Team not open i am try new window

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01-26-2010, 10:23	#2 (permalink)
mobiletuch No Life Poster Join Date: Aug 2009 Location: faisalabad PAKISTAN Posts: 1,426 Member: 1092450 Status: Offline Thanks Meter: 196	sir iam ty micro 1 and micro 2 mian area but problem is still

01-26-2010, 18:44	#3 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,458 Member: 1043909 Status: Offline Thanks Meter: 60,926	Hello, How to fix problems with support area: 1. Try to login in support area again 2. Read error messages very carefully and follow by advices that you can see in support area 3. Try to login in another support area mirror 4. Read error messages very carefully and follow by advices that you can see in support area If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction: 1. Run DongleManager 2. Make "Read S/N" operation 3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to [email protected] so we will be able to check what is wrong. Don't forget to include in your mail detailed information what is the problem with your dongle.

01-27-2010, 19:48	#4 (permalink)
cellexpert Freak Poster Join Date: Sep 2008 Location: delhi Posts: 321 Member: 857876 Status: Offline Sonork: cellexpert-33 Thanks Meter: 63	may yr dongle firmware is old try dongle update tool or check ur box driver.............................

01-27-2010, 20:59	#5 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,458 Member: 1043909 Status: Offline Thanks Meter: 60,926	Here is step-by-step instruction: http://forum.gsmhosting.com/vbb/show...97&postcount=3