Please help me to update infinity box - GSM-Forum

.:HeRo:. · 03-08-2008, 11:39

Please help me to work update infinity box

This message appear at work update infinity box:

---------- Process started: 01:32:47 ã ----------
Locating Emeralda server ...
Emeralda server # 1 address found.
Connecting to Emeralda server # 1. ..
Server connection successfully established.
S / N: -------, Firmware: ------
Authenticating on server ...
Authentication stage error: Server reported error: [0006] Your account is suspended. Contact to [email protected]

**InfinitySupport** · 03-08-2008, 20:39

Dear Friend,

You have an instruction already in your own message, please, read your own text again and see what to do.

.:HeRo:. · 03-08-2008, 21:26

Dear InfinitySupport,

After reading the instructions in my letter I contacted told [email protected] There was no response from [email protected]

**InfinitySupport** · 03-08-2008, 22:05

Please, post here first 4 digits of your Infinity-Box S/N.

.:HeRo:. · 03-09-2008, 08:23

Dear InfinitySupport,

S/N: 35EB----

.:HeRo:. · 03-10-2008, 11:41

Infinity Team Please help me

**InfinitySupport** · 03-10-2008, 16:50

Hello,

Try to upgrade your dongle again.
Also, please, explain me, why you have tried to make 118 (one hundred eigh****) tries to update dongle when software say you that you don't need to upgrade it ?
I need detailed explanation.

p.s.
You are not a "hero", I have an examples of 200 and 300 tries, but your results is not so bad too.

@huzsolt
we have new feature in our upgrade server and I can give you some information about it, I am sure you will be interested

.:HeRo:. · 03-11-2008, 11:38

Quote:

Originally Posted by InfinitySupport

Hello,

Try to upgrade your dongle again.
Also, please, explain me, why you have tried to make 118 (one hundred eigh****) tries to update dongle when software say you that you don't need to upgrade it ?
I need detailed explanation.

p.s.
You are not a "hero", I have an examples of 200 and 300 tries, but your results is not so bad too.

@huzsolt
we have new feature in our upgrade server and I can give you some information about it, I am sure you will be interested

Hello,

Turn upgrading to the latest software used Example: InfinityBox PinFinder, InfinityUpdate_LanguagePackEdit_v1.20, InfinityUpdate_ChineseMiracle_v2.32

**InfinitySupport** · 03-11-2008, 15:22

@hero-1984
How is upgrade results ?

03-08-2008, 11:39	#1 (permalink)
.:HeRo:. Freak Poster Join Date: Jun 2007 Location: USA Posts: 381 Member: 530410 Status: Offline Sonork: 100.1582823 Thanks Meter: 100	Please help me to update infinity box Please help me to work update infinity box This message appear at work update infinity box: ---------- Process started: 01:32:47 ã ---------- Locating Emeralda server ... Emeralda server # 1 address found. Connecting to Emeralda server # 1. .. Server connection successfully established. S / N: -------, Firmware: ------ Authenticating on server ... Authentication stage error: Server reported error: [0006] Your account is suspended. Contact to [email protected]

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03-08-2008, 20:39	#2 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Dear Friend, You have an instruction already in your own message, please, read your own text again and see what to do.

03-08-2008, 21:26	#3 (permalink)
.:HeRo:. Freak Poster Join Date: Jun 2007 Location: USA Posts: 381 Member: 530410 Status: Offline Sonork: 100.1582823 Thanks Meter: 100	Dear InfinitySupport, After reading the instructions in my letter I contacted told [email protected] There was no response from [email protected]

03-08-2008, 22:05	#4 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Please, post here first 4 digits of your Infinity-Box S/N.

03-09-2008, 08:23	#5 (permalink)
.:HeRo:. Freak Poster Join Date: Jun 2007 Location: USA Posts: 381 Member: 530410 Status: Offline Sonork: 100.1582823 Thanks Meter: 100	Dear InfinitySupport, S/N: 35EB----

03-10-2008, 11:41	#6 (permalink)
.:HeRo:. Freak Poster Join Date: Jun 2007 Location: USA Posts: 381 Member: 530410 Status: Offline Sonork: 100.1582823 Thanks Meter: 100	Infinity Team Please help me

03-10-2008, 16:50	#7 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, Try to upgrade your dongle again. Also, please, explain me, why you have tried to make 118 (one hundred eigh) tries to update dongle when software say you that you don't need to upgrade it ? I need detailed explanation. p.s. You are not a "hero", I have an examples of 200 and 300 tries, but your results is not so bad too. @huzsolt we have new feature in our upgrade server and I can give you some information about it, I am sure you will be interested

03-11-2008, 15:22	#9 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	@hero-1984 How is upgrade results ?