Please help,my box don't work! - GSM-Forum

Serpi · 02-27-2009, 17:53

HI!
hi have some problems with my new infinty box (arrived one week ago).
When i installed drivers, my pc (both desktop pc and netbook), don't find 1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card

..so, if i wrong something please tell me!

i want ask one thing...

it's the dongle = box??

(i have onle infinity box[the blue one] without any other things but cables...do i need anything else to repair my chinese phone?)

thankyou so much.

**InfinitySupport** · 02-28-2009, 20:29

Hello,

"Box" contain two parts:
1. cable: unibox based on FT232 chip - it's ordinary USB <-> RS232 converter
2. built-in smart-card reader + smart-card (old packages has external card reader)

You must install two type of drivers:
1. C:\Program Files\InfinityBox\Drivers\box\FTDI
2. C:\Program Files\InfinityBox\Drivers\box\e-gate_W2k_XP_Vista

Are you sure that you have installed both ?

02-27-2009, 17:53	#1 (permalink)
Serpi Junior Member Join Date: Feb 2009 Posts: 1 Member: 970291 Status: Offline Thanks Meter: 0	Please help,my box don't work! HI! hi have some problems with my new infinty box (arrived one week ago). When i installed drivers, my pc (both desktop pc and netbook), don't find 1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator 2. Smart card readers -> e-gate USB Smart card reader 3. e-gate USB Smart Cards -> e-gate USB Smart Card ..so, if i wrong something please tell me! i want ask one thing... it's the dongle = box?? (i have onle infinity box[the blue one] without any other things but cables...do i need anything else to repair my chinese phone?) thankyou so much.

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02-28-2009, 20:29	#2 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, "Box" contain two parts: 1. cable: unibox based on FT232 chip - it's ordinary USB <-> RS232 converter 2. built-in smart-card reader + smart-card (old packages has external card reader) You must install two type of drivers: 1. C:\Program Files\InfinityBox\Drivers\box\FTDI 2. C:\Program Files\InfinityBox\Drivers\box\e-gate_W2k_XP_Vista Are you sure that you have installed both ?