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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 10-30-2007, 17:45   #1 (permalink)
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please help to my problem

i am using my infinity say dongle data damaged, error code #31..please help me
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Old 10-30-2007, 21:27   #2 (permalink)
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1. download latest "DongleManager" from support area:
2. connect box to PC via USB cable
3. run "DongleManager"
4. press "Read dongle serial number (S/N)" button
5. send to us text from white Log window to check dongle status
6. include in your mail explanation why dongle stop to work

[email protected]
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