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Old 08-13-2009, 15:13   #1 (permalink)
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Red face Please help update dongle Assistant


Works with all programs infinity box
no accept the update




upgarade dongle firmware

no work with box


--Process started: 14:05:32----------
Locating server...
Server address found#1
Connecting to server#1...
Connection to server failed#1 Socket Error # 10060
Connection timed out.
Server address found#2
Connecting to server#2...
Connection to server failed#2 Socket Error # 10060
Connection timed out.
Server address found#3
Connecting to server#3...
Connection to server failed#3 Socket Error # 10060
Connection timed out.
plus hlep me active dongle box
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Old 08-13-2009, 15:41   #2 (permalink)
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Chechk firewall and internet conection..try later.
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Old 08-13-2009, 18:57   #3 (permalink)
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Hello,

Server should be back to work in nearest time.
Please, be patient, we will fix the problem ASAP.
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Old 08-13-2009, 19:07   #4 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

Server should be back to work in nearest time.
Please, be patient, we will fix the problem ASAP.


Thank you for the explanation
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Old 08-13-2009, 19:36   #5 (permalink)
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Please, try to upgrade dongle now.
Server should work now.
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Old 08-13-2009, 21:13   #6 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Please, try to upgrade dongle now.
Server should work now.


Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 14A3xxxx, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more !
If software can not start (or SmartCard data is damaged) contact to [email protected]
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Old 08-13-2009, 21:15   #7 (permalink)
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Thank you for the explanation
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Old 08-15-2009, 21:46   #8 (permalink)
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Quote:
Originally Posted by allttar View Post
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 14A3xxxx, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more !
If software can not start (or SmartCard data is damaged) contact to [email protected]
Hello,

As I can see explanation given by DongleManager has enough information.
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