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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 08-12-2009, 09:18   #1 (permalink)
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Please Pin finder update problem


----------Process started: 1:41:11 PM----------
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxxxxxz\ Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Activating module...
Module-04 S/N: xxxxxxxxxxxxxxxx
Module check error: Server reported error:[0044] Module S/N is already registered. Contact to [email protected]


pls hlp me sir
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Old 08-12-2009, 13:54   #2 (permalink)
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Try sending an email to the support infinty
[email protected]
[email protected]

Last edited by LuisinhoCell; 08-12-2009 at 14:01.
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Old 08-13-2009, 19:19   #3 (permalink)
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Quote:
Originally Posted by jaigurudev View Post
----------Process started: 1:41:11 PM----------
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxxxxxz\ Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Activating module...
Module-04 S/N: xxxxxxxxxxxxxxxx
Module check error: Server reported error:[0044] Module S/N is already registered. Contact to [email protected]


pls hlp me sir
Hello,

You have an instruction what to do in your own message.
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Old 08-13-2009, 23:15   #4 (permalink)
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iam purchese new infinity box but pinfinder not active

Quote:
Originally Posted by InfinitySupport View Post
Hello,

You have an instruction what to do in your own message.

iam purchese new infinity box but pinfinder not active


iam try to update


----------Process started: 1:41:11 PM----------
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxxxxxz\ Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Activating module...
Module-04 S/N: xxxxxxxxxxxxxxxx
Module check error: Server reported error:[0044] Module S/N is already registered. Contact to [email protected]


but show the Module check error: Server reported error:[0044] Module S/N is already registered. Contact to [email protected]

pls hlp me sir
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Old 08-13-2009, 23:29   #5 (permalink)
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hello!



this pinfinder is alread registered with another infiniy box

this is why it can not be registered with your dongle.

usually this happends if reseller did "test" registration.

please ask your reseller for previous dongle number.

without knowing this number i will not be able to help


Best Regards, Infinity Team
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Old 04-19-2010, 20:09   #6 (permalink)
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i have got the previous dongle number. so what is next?
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Old 04-19-2010, 20:40   #7 (permalink)
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hello!

mail this number together with pinfinder number to
[email protected]
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Old 04-21-2010, 15:36   #8 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
hello!



this pinfinder is alread registered with another infiniy box

this is why it can not be registered with your dongle.

usually this happends if reseller did "test" registration.

please ask your reseller for previous dongle number.

without knowing this number i will not be able to help


Best Regards, Infinity Team
i have got the previous dongle number.so what is next.
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Old 04-21-2010, 20:01   #9 (permalink)
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i have got the previous infinitybox number.what is next?
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Old 04-21-2010, 20:08   #10 (permalink)
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Module-04 S/N: 16Fxxxxxxxxxxxxxxxxxxxxx
previous infinitybox number is xxxxxxxx

Last edited by InfinityHelp; 04-21-2010 at 22:03.
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Old 04-21-2010, 22:03   #11 (permalink)
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Quote:
Originally Posted by omec2 View Post
Module-04 S/N: 16Fxxxxxxxxxxxxxxxxxxxxx
previous infinitybox number is xxxxxxxx
hello!

i removed pairing
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