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Old 06-06-2014, 02:29   #16 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
You have got temporary password via e-mail.
Password start from "nf0....."

So you must enter this "nf0y...." password first, then enter two times YOUR OWN NEW password.
hello bro, thank for help. about my password that i just get from server is not start from " nfo ...." but it start from " l5c3...... " what problem ?

Q= can you show me which username and pass in Dongle manager that we need to reset password? in tool(Dongle manager) there are two password login

because my password that i get is different from your password shaw.
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Old 06-07-2014, 09:55   #17 (permalink)
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Quote:
Originally Posted by svaysokhom View Post
hello bro, thank for help. about my password that i just get from server is not start from " nfo ...." but it start from " l5c3...... " what problem ?

Q= can you show me which username and pass in Dongle manager that we need to reset password? in tool(Dongle manager) there are two password login

because my password that i get is different from your password shaw.
1. Here is latest DongleManager: http://server1.infinity-box.biz/down...gleManager.rar

2. You will see "Online Service" Login/Password

3. Try to reset your password again
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Old 06-07-2014, 18:18   #18 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
1. Here is latest DongleManager: http://server1.infinity-box.biz/down...gleManager.rar

2. You will see "Online Service" Login/Password

3. Try to reset your password again
hello Bro, i have to follow your , but still can't change my password. still wonder why?
here my new password reset : evdCfyjenQvUa8Wy
i can login online service and see like this : pls look picture below

then i put my current password is evdCfyjenQvUa8Wy
new pass & repeat is my own password , but still fail . pls look picture below
Attached Images
File Type: png Untitled.png (21.1 KB, 12 views)
File Type: png login.png (49.3 KB, 5 views)

Last edited by svaysokhom; 06-07-2014 at 18:27.
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Old 06-09-2014, 10:43   #19 (permalink)
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As I can see you have copy/paste password instead of type it.
And you have add one space before password: " evdCfyjenQvUa8Wy" but you must enter "evdCfyjenQvUa8Wy"
Try again now.

If problem still exist - contact to [email protected] with explanation and link to this thread
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Old 06-10-2014, 11:47   #20 (permalink)
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As I can see you have copy/paste password instead of type it.
And you have add one space before password: " evdCfyjenQvUa8Wy" but you must enter "evdCfyjenQvUa8Wy"

What is the result ?
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Old 06-11-2014, 01:37   #21 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
As I can see you have copy/paste password instead of type it.
And you have add one space before password: " evdCfyjenQvUa8Wy" but you must enter "evdCfyjenQvUa8Wy"

What is the result ?
big thank bro, now i can activate my box by try to type one by one word of password. thank again for help
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