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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 03-09-2017, 06:49   #1 (permalink)
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plz fix this error


plz fix this problime

Code:
Infinity-Box LG Service Tool [ LGS ] v1.01

Operation : Identify [ v1.01 ]

1. Power Off Phone , Remove battery , Insert back
2. PRESS and HOLD VOLUME UP KEY!
3. Insert USB cable, wait until Download mode screen will appear

Wait for phone...

Device not found!
Check cable, battery, connection and drivers!

Reconnect Power/Cable!

Operation : Identify [ v1.01 ]

1. Power Off Phone , Remove battery , Insert back
2. PRESS and HOLD VOLUME UP KEY!
3. Insert USB cable, wait until Download mode screen will appear

Wait for phone...

Device not found!
Check cable, battery, connection and drivers!

Reconnect Power/Cable!

Operation : Identify [ v1.01 ]

1. Power Off Phone , Remove battery , Insert back
2. PRESS and HOLD VOLUME UP KEY!
3. Insert USB cable, wait until Download mode screen will appear

Wait for phone...
Connection opened successfully!
Waiting for loader ... 
Handshake passed!
Collect info... 

Running : MiniOS v1.0 , ver.1.0 , with proto ver.01000001
HWInfo  : BaseBand : MSM8974
HWInfo  : ChargeLv : 49%
HWInfo  : MEM_INFO : 032G96 , MEM_LEN : 0x03A3E000 [eMMC 32 GiB]
DevInfo : Model : LG-D802 , Type : D80220D
DevInfo : ANDROID 4.4.2
DevInfo :   PSN : YE03S140321001704 , PID : 06f429db51122dd8
DevInfo : IMEI  : 990002527096976
DevInfo : SecMode : S , Build : U , RCT : 30303900
SWInfo  : SWver : V21p , SW : LGD802AT-00-V21p-OPEN-CN-MAR-24-2014+0
SWInfo  : FacSW : LGD802AT-00-V21p-OPEN-CN-MAR-24-2014+0
RegInfo : Region : CN , Provider : OPEN

Prepare passed, mode 0x00
Boot done!


Brand     : lge
ProdName  : g2_open_cn
ProdModel : LG-D802
Device    : g2
AndroidVer: 4.4.2
Manufact. : LGE
LGMxCPU   : MSM8974

Done!
Elapsed: 00:00:11

Operation : Read Firmware [ v1.01 ]

1. Power Off Phone , Remove battery , Insert back
2. PRESS and HOLD VOLUME UP KEY!
3. Insert USB cable, wait until Download mode screen will appear

Wait for phone...
Connection opened successfully!
Waiting for loader ... 
Handshake passed!
Collect info... 
Prepare passed, mode 0x00
Boot done!

DevInfo : MSM8974__LG-D802__D80220D__V21p__AOSv4.4.2__LGD802AT-00-V21p-OPEN-CN-MAR-24-2014+0

ReportFile : C:\InfinityBox\LGS\LGM_report.log
Send report to mail : [email protected] with title "LGFW" !

Info  : Device is not supported yet!
Send log and report.log (if exists) to support! Include device info also!

Reconnect Power/Cable!
Best Regards
=========================
Br.
Niaz muhammad
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Old 03-09-2017, 08:41   #2 (permalink)
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PASSIONATE_BOYS's Avatar
 
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Hello,
It's not a problem, instead it's not supported. What to do to make this supported-
Quote:
ReportFile : C:\InfinityBox\LGS\LGM_report.log
Send report to mail : [email protected] with title "LGFW" !

Info : Device is not supported yet!
Send log and report.log (if exists) to support! Include device info also!
Br.
Infinity Box Team
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Old 03-09-2017, 08:42   #3 (permalink)
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Join Date: Apr 2009
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Hello,
Do as logs say send mail to Team
Code:
Info  : Device is not supported yet!
Send log and report.log (if exists) to support! Include device info also!
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