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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 01-06-2018, 13:25   #1 (permalink)
Junior Member
Join Date: Apr 2013
Posts: 24
Member: 1911785
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Thanks Meter: 2
plz help cm2 box supporter

my cm2 box not conected .. when i ugrade my cm2 firmware then it show err.

DongleManager [Infinity] v1.72 [06-01-2018 17:14:02] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001598800001942
=== Process started: 06-01-2018 17:14:02 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing check error:
Card returned error - 6E00 at 0/117
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Old 01-07-2018, 16:34   #2 (permalink)
Product Supporter
Join Date: Jun 2009
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what was happened with box ?
Do you have any kind of sharing/sniff/debug software installed ?
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Old 01-08-2018, 06:04   #3 (permalink)
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Join Date: Apr 2013
Posts: 24
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no sir its wrking fine but sudnly show box not conected.. when i upgrade firmware then show this err
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Old 01-08-2018, 16:50   #4 (permalink)
Product Supporter
Join Date: May 2005
Posts: 24,895
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I am very glad to see that your dongle become fixed. We are glad to help users.

After not so deep deep research I can see that you have multiple usernames in forum.
Let's hope you don't use in future one username to make "strange" posts (hope you know what I talk about) and another account to ask for a help.
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