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Old 06-02-2008, 21:45   #1 (permalink)
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Join Date: Jun 2005
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plz help me


since last night em trying to update my infinity-box but i can't upgrade it..so plz help me to solve this matter...

here is an error which occurs when em try to upgrade my infinity-box:

Authentication stage error: Server reported error:[0007] No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more !...

here is a screen shot of this error:


plz help me to solve this problem as soon as posible....
Attached Images
File Type: jpg untitled11.JPG (154.3 KB, 9 views)
File Type: jpg untitled22.JPG (137.7 KB, 5 views)
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Old 06-02-2008, 23:13   #2 (permalink)
Product Manager
 
Join Date: Mar 2005
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Dear Friend,

Should I block your dongle forever due to you ignored this: http:///vbb/showthread.php?t=524023 ?
What was the reason to post here screenshots if you even did not tried to read text that was written on it ?
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Old 06-03-2008, 08:44   #3 (permalink)
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same thing happened to me.......i upgraded my dongle but when i run pan01 latest module it say dongle is outdated! plz upgrade dongle
here is log
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: ASHIF, Firmware: 010E.01
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Checking Dongle Identification...
Dongle Identification checked.
Service stage 1 confirmed.
Securing session...
Session secured ok.
Upgrading dongle...
Applet upgrade ok.
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok.
Process completed.
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Old 06-03-2008, 12:23   #4 (permalink)
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@ASHIF
Please, upgrade dongle again after 1 hour (not earlier), it will be updated well.
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Old 06-04-2008, 12:06   #5 (permalink)
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Thanks problem solved!!
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: ASHIF, Firmware: 010E.01
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Checking Dongle Identification...
Dongle Identification checked.
Service stage 1 confirmed.
Securing session...
Session secured ok.
Upgrading dongle...
Applet upgrade ok.
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok.
Process completed.
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Old 06-04-2008, 14:35   #6 (permalink)
Product Manager
 
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Thank you very much for test report !

Each test report with attached logs is very important for us so we can see how is Infinity-Box
software works and what is possible problems and successfully done work.
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