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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 06-11-2008, 16:56   #1 (permalink)
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plz help me


-------Process started:17:47:43----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: 1302A4EF, Firmware: 010F.02
Authenticating on server...
Authentication stage error: Server reported:[error0006] Your account is suspended. Contact to [email protected]
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Old 06-12-2008, 05:25   #2 (permalink)
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did u try with latest dongal manager
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Old 06-13-2008, 15:02   #3 (permalink)
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@hilotman
your dongle has latest firmware 010F and you do not need to upgrade dongle, you must read text that you can see in DongleManager log window and understand it.
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Old 06-15-2008, 16:48   #4 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
@hilotman
your dongle has latest firmware 010F and you do not need to upgrade dongle, you must read text that you can see in DongleManager log window and understand it.
but what the solution plzzzzzzzz
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Old 06-15-2008, 23:38   #5 (permalink)
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Quote:
Originally Posted by hilotman View Post
but what the solution plzzzzzzzz

Solution for what ?
Do you have any problem with Infinity-Box software ?
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Old 06-16-2008, 11:47   #6 (permalink)
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plz help me

--------------------------------------------------------------------------------

-------Process started:17:47:43----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: 1302A4EF, Firmware: 010F.02
Authenticating on server...
Authentication stage error: Server reported:[error0006] Your account is suspended. Contact to [email protected]
  Reply With Quote
Old 06-16-2008, 12:02   #7 (permalink)
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Solution for what ?
plz help me YES YES

any problem with Infinity-Box software ?DONLE DATA DAMAGED.ERROR+32
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Old 06-16-2008, 12:11   #8 (permalink)
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plz help me

--------------------------------------------------------------------------------

-------Process started:17:47:43----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: 1302A4EF, Firmware: 010F.02
Authenticating on server...
Authentication stage error: Server reported:[error0006] Your account is suspended. Contact to [email protected]
  Reply With Quote
Old 06-16-2008, 12:42   #9 (permalink)
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me to facing this prob
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Old 06-16-2008, 16:46   #10 (permalink)
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@hilotman
@kulwinder2002

just make "search" in this forum about error#32 and you will get detailed instruction and explanation
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Old 06-20-2008, 17:23   #11 (permalink)
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----------Process started:18:30:32----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: 1302A4EF, Firmware: 010F.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more !
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Old 06-20-2008, 17:52   #12 (permalink)
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@hilotman
Your dongle blocked for 2 weeks. You are welcome to contact us after 2 weeks by mail: [email protected]

More details is here: http://forum.gsmhosting.com/vbb/showthread.php?t=551985
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Old 06-21-2008, 00:19   #13 (permalink)
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that s correct because yur serial shown in public.plz don t repeat this again and it s better for yu to read manual befor do any thing
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