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Old 05-29-2010, 14:00   #1 (permalink)
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plz sir solve my problem


----------Process started: 5:42:53 AM----------
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]
----------Process started: 5:43:18 AM----------
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]

Dongle serial No (S/N): xx
Firmware version: 0112.02
Smart-card status: activated
"UK edition" status: On
Last launched application: 001F v.0313
Additional activated modules:
- 04: Pin-Finder Adapter
Support area: Infinity-Box - About
- Username: xx
- Password: xx
Dongle parameters checksum: 682D11

- If you can't login into support area: contact to [email protected]
- If you have problems during start software at first time: upgrade Dongle firmware.

Last edited by InfinitySupport; 06-01-2010 at 22:21.
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Old 05-29-2010, 14:08   #2 (permalink)
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do contact to [email protected]
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Old 05-29-2010, 14:36   #3 (permalink)
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@rishi1985
Well now you won't be able to upgrade your Infinity for next two weeks box as you posted your Dongle serial no. on public forum, read here- http://forum.gsmhosting.com/vbb/f296...3/#post4752525

Wr.
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Old 05-29-2010, 14:50   #4 (permalink)
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will my problem solve or not
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Old 05-29-2010, 14:53   #5 (permalink)
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this is not fair my work is pending bcs for that error
bro
try to understand my problem
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Old 06-01-2010, 22:22   #6 (permalink)
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Quote:
Originally Posted by rishi1985 View Post
will my problem solve or not
yes, it will.
just read text given to you by DongleManager.
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Old 06-04-2010, 04:53   #7 (permalink)
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yes, it will. just read text given to you by DongleManager.

dear sir
plz clear me what is that error that your acc is suspended
i have changed uni box same error according to saying of dongle manager
how can be my smart card damaged bcs it is showing its id and serial no
or it will take two weak time bcs id of smartcard is shown in fourm
plz sir
clear it
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Old 06-04-2010, 10:38   #8 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
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Quote:
Originally Posted by rishi1985 View Post
----------Process started: 5:42:53 AM----------
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]
----------Process started: 5:43:18 AM----------
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]

Dongle serial No (S/N): xx
Firmware version: 0112.02
Smart-card status: activated
"UK edition" status: On
Last launched application: 001F v.0313
Additional activated modules:
- 04: Pin-Finder Adapter
Support area: Infinity-Box - About
- Username: xx
- Password: xx
Dongle parameters checksum: 682D11

- If you can't login into support area: contact to [email protected]
- If you have problems during start software at first time: upgrade Dongle firmware.

What was the reason to ignore advice given by software ?
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Old 06-05-2010, 07:14   #9 (permalink)
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dear sir
i wanna upgrade my smart card but server is saying that your account is suspended know i cannot understand what the problem is
is my smart card have error
is my uni box error have error
i have changed unibox but still i am facing that problem
my card is showing correct id and serial no
and why server is saying that your account is suspended
plz sir solve that problem i am facing problem in
my buisness
we all know how infinity is useful for buisness
thanks
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Old 06-05-2010, 09:42   #10 (permalink)
Product Manager
 
Join Date: Mar 2005
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Quote:
Originally Posted by rishi1985 View Post
dear sir
i wanna upgrade my smart card but server is saying that your account is suspended know i cannot understand what the problem is
is my smart card have error
is my uni box error have error
i have changed unibox but still i am facing that problem
my card is showing correct id and serial no
and why server is saying that your account is suspended
plz sir solve that problem i am facing problem in
my buisness
we all know how infinity is useful for buisness
thanks
Hello,

It's not hard to repeat one more time: contact to [email protected]
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