problem on activation on infinity box to cm2 and best - GSM-Forum

eumore79 · 10-29-2016, 06:36

we have problem activating our infinity box (old box already bought with other person or it is second hand)
when try to activate with seller they say serial not found and failed to activate best with cm2

when i try to login with the given username and password which get from dongle manager it says wrong username or password

what shall we do?

Kwesi_Roy_GH · 10-29-2016, 07:49

Go to this page and reset password. Your username is your box serial number.

InfinityHelp · 10-29-2016, 10:53

Quote:

Originally Posted by eumore79

we have problem activating our infinity box (old box already bought with other person or it is second hand)
when try to activate with seller they say serial not found and failed to activate best with cm2

when i try to login with the given username and password which get from dongle manager it says wrong username or password

what shall we do?

What is your box S/N ?

eumore79 · 10-29-2016, 11:37

here is my infinity Box/Dongle Serial No (S/N): 11EC8FEA

eumore79 · 10-29-2016, 16:56

Any news from the team?

YellowBoss · 10-29-2016, 19:06

Quote:

Originally Posted by eumore79

Any news from the team?

You have got an answer via e-mail before you have posted S/N here.
Is it was not enough ?

Ok. repeat.

Infinity Box/Dongle Serial No (S/N): 11EC8FEA is Ok.
if your seller can not activate something please post here what is the problem exactly and what product do you want to activate.

eumore79 · 10-30-2016, 04:47

if still the same i will post it here
we want to activate
Infinity-Box/Dongle software activation for Infinity [BEST], Chinese Miracle-2 and 1 year support included

eumore79 · 10-31-2016, 05:08

the problem still the same
still cannot activate. no serial found

eumore79 · 10-31-2016, 08:51

we really need help on this. still cannot activate

eumore79 · 10-31-2016, 12:25

infinity team what happen here? no reply until now from you. you said already ok but why cannot activate to best and cm2?

YellowBoss · 10-31-2016, 22:17

Your Box/Dongle Type is Infinity Box/Dongle but not [BEST] !
You must select this product: Infinity-Box/Dongle 1 year Updates/Support Renew, Chinese Miracle-2 included

eumore79 · 11-02-2016, 09:01

its ok now.
thanks infinity

Quote:

Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed

10-29-2016, 06:36	#1 (permalink)
eumore79 No Life Poster Join Date: Jun 2007 Location: Negros, Philippines Posts: 1,170 Member: 525940 Status: Offline Thanks Meter: 213	problem on activation on infinity box to cm2 and best we have problem activating our infinity box (old box already bought with other person or it is second hand) when try to activate with seller they say serial not found and failed to activate best with cm2 when i try to login with the given username and password which get from dongle manager it says wrong username or password what shall we do?

10-29-2016, 07:49	#2 (permalink)
Kwesi_Roy_GH No Life Poster Join Date: May 2016 Location: Madina, Accra, GHANA Posts: 1,181 Member: 2575234 Status: Offline Thanks Meter: 1,134	Go to this page and reset password. Your username is your box serial number.

10-29-2016, 11:37	#4 (permalink)
eumore79 No Life Poster Join Date: Jun 2007 Location: Negros, Philippines Posts: 1,170 Member: 525940 Status: Offline Thanks Meter: 213	here is my infinity Box/Dongle Serial No (S/N): 11EC8FEA

10-29-2016, 16:56	#5 (permalink)
eumore79 No Life Poster Join Date: Jun 2007 Location: Negros, Philippines Posts: 1,170 Member: 525940 Status: Offline Thanks Meter: 213	Any news from the team?

10-30-2016, 04:47	#7 (permalink)
eumore79 No Life Poster Join Date: Jun 2007 Location: Negros, Philippines Posts: 1,170 Member: 525940 Status: Offline Thanks Meter: 213	if still the same i will post it here we want to activate Infinity-Box/Dongle software activation for Infinity [BEST], Chinese Miracle-2 and 1 year support included

10-31-2016, 05:08	#8 (permalink)
eumore79 No Life Poster Join Date: Jun 2007 Location: Negros, Philippines Posts: 1,170 Member: 525940 Status: Offline Thanks Meter: 213	the problem still the same still cannot activate. no serial found

10-31-2016, 08:51	#9 (permalink)
eumore79 No Life Poster Join Date: Jun 2007 Location: Negros, Philippines Posts: 1,170 Member: 525940 Status: Offline Thanks Meter: 213	we really need help on this. still cannot activate

10-31-2016, 12:25	#10 (permalink)
eumore79 No Life Poster Join Date: Jun 2007 Location: Negros, Philippines Posts: 1,170 Member: 525940 Status: Offline Thanks Meter: 213	infinity team what happen here? no reply until now from you. you said already ok but why cannot activate to best and cm2?

10-31-2016, 22:17	#11 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,475 Member: 1043909 Status: Offline Thanks Meter: 60,926	Your Box/Dongle Type is Infinity Box/Dongle but not [BEST] ! You must select this product: Infinity-Box/Dongle 1 year Updates/Support Renew, Chinese Miracle-2 included