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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 06-21-2005, 09:27   #1 (permalink)
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Problem changing IMEI Nec 342i


Hi.


I have this error when trying IMEI change in N342i:

Press Power button now !
Connecting, wait...
Boot Done
Parameters...
Parameters Done
Check Boot block...
Check Boot block Done
Check space...
Check space Done
Check Flash-1...
FLASH: 01:227E
Check Flash-1 Done
Check Flash-2...
Check Flash-2 Done
Check Flash-3...
Err: Imei not found or damaged
Check Flash-3 Fail
Finished
Remove/Install battery now !
Time used: 11 sec



Cable is working fine. Tested unlocking various N342I without troubles.
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Old 06-21-2005, 10:41   #2 (permalink)
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Hello !

We will check this flash chip support for N342i ASAP.

B.R.
InfinitySupport
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Old 06-22-2005, 17:30   #3 (permalink)
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Quote:
Originally Posted by gsm flying free
Hi.


I have this error when trying IMEI change in N342i:

Press Power button now !
Connecting, wait...
Boot Done
Parameters...
Parameters Done
Check Boot block...
Check Boot block Done
Check space...
Check space Done
Check Flash-1...
FLASH: 01:227E
Check Flash-1 Done
Check Flash-2...
Check Flash-2 Done
Check Flash-3...
Err: Imei not found or damaged
Check Flash-3 Fail
Finished
Remove/Install battery now !
Time used: 11 sec



Cable is working fine. Tested unlocking various N342I without troubles.
Hello !

Please, check current Imei by *#06#.
Is it the same Imei like on phone label ?

In any case, please tell me Imei that you see by *#06#.

B.R.
InfinitySupport
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Old 06-22-2005, 18:07   #4 (permalink)
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IMEI:
354972007535695

Same IMEI on the label.
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Old 06-29-2005, 00:52   #5 (permalink)
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Any news?

Thanks in advance.

Regards.
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Old 06-29-2005, 06:38   #6 (permalink)
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Hello !

Really, we did not forget about you. Still trying to find phone for test with the exactly the same HW like in your phone.
Also, if you are ready to make some tests (not dangerous), pls, contact to us via ICQ or by mail (check my forum details).

B.R.
InfinitySupport
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Old 02-10-2008, 12:39   #7 (permalink)
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hello

i have the same problem

COM4 [VCP0] selected
Device: Nec-N342i
Checking data, wait...
Action: Imei repair
Boot...
Press and HOLD Power button !
Connecting, wait...
Release Power button !
flash: 01227E22212200:98E59F00000000
flash: Amd S29PL129J,S71PL129JC0,S71PL129JB0,S71PL129JA0 T 8Mb
id: 00005282
Boot Done
Set baud...
460800
Set baud Done
Check Flash...
Check Flash Done
Check space...
Check space Done
Check parameters...
Old Imei: 354972008135180
error: Hardware not supported, errorcode#3
file saved: C:\Program Files\InfinityBox\QModule\backup_error_log_2008021 0-122151.13L.bin
error: Imei not found or damaged
error: Operation aborted
Finished


what can i do to repair imei pls

also the phone with sim card always searching for network.

waiting answer.....

thx
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Old 02-10-2008, 13:25   #8 (permalink)
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@prounlocker
in some cases imei can't be written. It's phone hardware limitations and it's depends on phone hardware type and current Imei value.
If software can't write new imei this means that it's not possible to write new imei.

try to make 112 (emergency) call w/o sim card. if phone can't make 112 call you must repair phone hardware
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Old 02-10-2008, 14:13   #9 (permalink)
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As per Mr. prounlocker request (my previous explanation not so clear and hard to understand) here is more detailed explanation:

Dear Mr. prounlocker !
According to your attached software operation log you can see, that for your phone imei can't be written with Infinity-Box software.
As you can see, operation can't be completed well with the next error:
Code:
error: Hardware not supported, errorcode#3
So, according to my previous explanation http:///vbb/showpo...49&postcount=8 I can confirm one more time: this phone (only this your phone, not all N342i, but only your's phone that you have on hand) can't be reprogrammed and imei will be not changed.
Why So ? Here is more detailed technical explanation: http:///vbb/showpo...49&postcount=8
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