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Old 10-29-2014, 00:33   #1 (permalink)
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Join Date: Aug 2005
Location: MOON
Age: 43
Posts: 628
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Problem Credits Lgtool Refund Credits


no add credits my account lgtool

Status: COMPLETED


Transaction ID: 797501
Date: 2014-10-18 02:24:42
Number of Credits: -170
Credits from/to user: System
Product: LGTool Remote Services credits 1 pack (100 credits)
Status: COMPLETED
Tag: 00013911



Your account is registered
Your account is ACTIVATED
Blackberry services is NOT ACTIVATED. One-time activation price is only 20 credits.
Your free credits balance is: 10
Your paid credits balance is: 0 (how to purchase)
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Old 10-29-2014, 07:17   #2 (permalink)
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Join Date: Aug 2005
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Send email support, not solve my problem

170 credits infinity lost

https://user.infinity-box.com

LGTool Remote Services credits 1 pack (100 credits)

Transaction ID: 797501
Date: 2014-10-18 02:24:42
Number of Credits: -170
Credits from/to user: System
Product: LGTool Remote Services credits 1 pack (100 credits)
Status: COMPLETED

LGTool Remote Services credits 1 pack (100 credits)
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Old 10-29-2014, 10:49   #3 (permalink)
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Hello,

We are checking this order and wi will inform you about results ASAP.
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Old 10-30-2014, 06:40   #4 (permalink)
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Ok wait......

Thanks
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Old 11-04-2014, 19:54   #5 (permalink)
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Not respond not solve my problem support team

What's up?
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Old 11-05-2014, 07:33   #6 (permalink)
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8 Days no solution to my problem, nobody takes responsibility

I feel cheated
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Old 11-05-2014, 09:47   #7 (permalink)
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Hello,

Sorry fo delay, I will double check it today.
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Old 11-08-2014, 08:38   #8 (permalink)
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has good news ?

not solved my problem

no add credits my account lgtool

no refund my credits my account infinity user

too long
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Old 11-08-2014, 12:31   #9 (permalink)
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Quote:
Originally Posted by antoniogonzalez View Post
has good news ?

not solved my problem

no add credits my account lgtool

no refund my credits my account infinity user

too long
is ure lgtool account , reseller account ? we double checked and credits were added to your account
only posibility that u dont see credit in ure account is because it may be a reseller account
so can u confirm that to me ?

Last edited by Infinity-Box; 11-08-2014 at 12:39.
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Old 11-11-2014, 04:41   #10 (permalink)
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Quote:
Originally Posted by antoniogonzalez View Post
has good news ?

not solved my problem

no add credits my account lgtool

no refund my credits my account infinity user

too long
Hi dude
if you have Reseller Setool Card Then Credit has been added in Your Reseller account ,You should Sell himself card in Order to use Paid Credit
1-Run LGTool software
2-Go Support
3-Click on Sale and login
4-Put Your Setool SN in Paid Credit Option
5-Check and sale and all will be done
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