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Old 02-11-2009, 14:41   #1 (permalink)
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Problem with infinity dongle


Hello, my dongle have this problem, i cant use it

Dongle serial No (S/N): 2DFCXXXX
Firmware version: 0112.02
Dongle identification data damaged, error code #32

please help.

thanks.
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Old 02-11-2009, 14:45   #2 (permalink)
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Quote:
Originally Posted by cocoliso2005 View Post
Hello, my dongle have this problem, i cant use it

Dongle serial No (S/N): 2DFCXXXX
Firmware version: 0112.02
Dongle identification data damaged, error code #32

please help.

thanks.
if u have a problem about infinity dongle u have to email to infinity support team.with this address:
[email protected]
wbr.
rajesh ch.
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Old 02-12-2009, 02:14   #3 (permalink)
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How to repair "Error code #32, #65":

. uninstall any kind of usb-sharing software
. reboot PC
. make "Read S/N" operation via DongleManager
. contact to Infinit[email protected] and explain the problem so detailed as possible, attach full dongle details in your mail
. after you have got a confirmation that your dongle is not blocked forever (hope you will be able to get this confirmation): upgrade your dongle firmware with DongleManager
. never use any kind of usb-sharing software with Infinity-Box to avoid FOREVER BLOCKED dongle !
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Old 02-18-2009, 17:46   #4 (permalink)
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Done, please check.

thanks.
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