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Old 05-11-2018, 00:43   #1 (permalink)
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Problem with LGS and CM2QLM


I have problem opening this apps from infinity. I have BEST Dongle active with INFINITY AND HUA.. When i access to support tell me active until 2019, so i dont understand what failed here.. can help?
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Old 05-11-2018, 01:47   #2 (permalink)
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Whats your serial number
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Old 05-11-2018, 12:10   #3 (permalink)
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Quote:
Originally Posted by armandogarriga View Post
I have problem opening this apps from infinity. I have BEST Dongle active with INFINITY AND HUA.. When i access to support tell me active until 2019, so i dont understand what failed here.. can help?
Post screenshot of the error message
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Old 05-11-2018, 14:51   #4 (permalink)
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Quote:
Originally Posted by armandogarriga View Post
I have problem opening this apps from infinity. I have BEST Dongle active with INFINITY AND HUA.. When i access to support tell me active until 2019, so i dont understand what failed here.. can help?
Hello,
Could you post error message or details what version are you trying to run? Read serial number from Dongle manager and post result in text here.

Br.
Infinity Box team.
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Old 05-11-2018, 16:07   #5 (permalink)
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Serial No (S/N): A216A97F

When i run LGS the program not open, and create a fault.bin file, same for CM2QLM
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Old 05-11-2018, 17:13   #6 (permalink)
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Quote:
Originally Posted by armandogarriga View Post
Serial No (S/N): A216A97F

When i run LGS the program not open, and create a fault.bin file, same for CM2QLM
Hello,
Do you have any usb sharing, spy or debug program installed and running?
Attach fault.bin file here for check.

Br.
Infinity Box Team.
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Old 05-11-2018, 19:03   #7 (permalink)
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Not filter or sharing

Quote:
Originally Posted by PASSIONATE_BOYS View Post
Hello,
Do you have any usb sharing, spy or debug program installed and running?
Attach fault.bin file here for check.

Br.
Infinity Box Team.

Until i Know i dont have programs to spy or debug or sharing. The unique program i have installed and work with USB is a native app from my ASUS PC called ASUS USB Charger Plus... nothing more.


Fault.Bin file:
https://mega.nz/#!RyIHEbzY!8vEHrUaUf...5Acs4CGiUIyNDY
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Old 05-11-2018, 19:20   #8 (permalink)
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Unistall ASUS USB CHANGER,Delete faultbin reinstall Qlm& Lgs,
restart pc Results ?
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Old 05-11-2018, 20:27   #9 (permalink)
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Quote:
Originally Posted by Kirumira View Post
Unistall ASUS USB CHANGER,Delete faultbin reinstall Qlm& Lgs,
restart pc Results ?

I use ASUS USB Charger, is part of my pc and i dont want to loose this function... i dont think is my fault here.. if the problem is asus usb charger, we dont know yet, i dont think solution is delete, solution can be infinity solve the problem... not me deleting a basic app from my computer...
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Old 05-12-2018, 16:42   #10 (permalink)
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Any help with my fault.bin ?
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Old 05-12-2018, 22:19   #11 (permalink)
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Quote:
Originally Posted by armandogarriga View Post
Until i Know i dont have programs to spy or debug or sharing. The unique program i have installed and work with USB is a native app from my ASUS PC called ASUS USB Charger Plus... nothing more.


Fault.Bin file:
https://mega.nz/#!RyIHEbzY!8vEHrUaUf...5Acs4CGiUIyNDY
Please do not use external file sharing servers, attach fault.bin file here or send e-mail with file and problem info to:
help [at] infinity-box.com
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