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11-01-2008, 12:00
| #17 (permalink) |
| No Life Poster  Join Date: Jan 2006 Location: Pakistan
Posts: 15,094
Member: 226457 Status: Offline Sonork: No more used Thanks Meter: 14,934 | I am trying to do Pin find Nokia 6300 , Pin Find Is O.k Suddenly this message appears: == log opened: [11/1/2008 3:29:59 PM] ==== Application: C:\Program Files\InfinityBox\PinFinder\PinFinder.exe Initializing... software version: 1.14 Smart-Card S/N: 07C8 Smart-Card firmware version: 0111 Initializing PinFinder... Initializing database... base database version: 01 user database version: 01 Loading configuration... Initializing cable list... Initializing platforms... Initialization finished COM11 ready searching adapter at COM11... too many retries can't find adapter searching adapter at COM6... too many retries can't find adapter searching adapter at COM5... too many retries can't find adapter searching adapter at COM1... too many retries can't find adapter searching adapter at COM2... too many retries can't find adapter searching adapter at COM7... too many retries can't find adapter searching adapter at COM11... too many retries can't find adapter too many retries done Only 10-15 days before i have bought it from Retailer, SO kindly tell me that I have to change it from Retailer or What is the process of Warranty claim I mean how to claim its warranty. PLz, Also tell me that is there any solution to make it work without opening Pin finder. |
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11-01-2008, 14:30
| #18 (permalink) |
| Product Manager  Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, Double check that PinFinder connected to Infinity-Box well. I don't think that PinFinder can be damaged if it was working before. The most common problem is: bad contacts in RJ45 connector/cable that connect PinFinder to Infinity-Box. |
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| The Following User Says Thank You to InfinitySupport For This Useful Post: |
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11-02-2008, 19:43
| #19 (permalink) |
| No Life Poster Join Date: Jan 2006 Location: Pakistan
Posts: 15,094
Member: 226457 Status: Offline Sonork: No more used Thanks Meter: 14,934 | Sir, I double check pin finder to infinity box Change RJ45 cable. but same problem. Pin finder power led on but phone led not on. PLz, Also tell me that is there any solution to make it work without opening Pin finder. |
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11-03-2008, 22:33
| #20 (permalink) |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | hello! there is nothing to look for inside box. the only problem can be cable which connects two boxes. please take multimeter and check connection of each RJ45 pin with correspondent pin on other side of cable |
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11-04-2008, 06:19
| #21 (permalink) |
| No Life Poster  Join Date: Feb 2004 Location: India Age: 51
Posts: 1,175
Member: 55363 Status: Offline Thanks Meter: 146 | try a lot time connect and disconnect . and check cabele cabele is 100% ok butpin finder cat detect any other solution i am using slim type infinity box please help me |
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11-04-2008, 06:54
| #22 (permalink) |
| No Life Poster Join Date: Jan 2006 Location: Pakistan
Posts: 15,094
Member: 226457 Status: Offline Sonork: No more used Thanks Meter: 14,934 | I Changed the RJ45 Cable But Problem is still Remains the same. Power light on but phone power light not on. My own idea is that problem is within box. Are problem is in hardware? i have changed two PC and also checked pinfinder on my friend's infinity box but problem is still there. What are you doing infinity team. (Where's infinity team) |
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11-04-2008, 20:14
| #23 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | @Qaisar Mahmood I don't understand your last words, please, explain what you talk about with the next words: "What are you doing infinity team. (Where's infinity team)". Please, make explanation ASAP. Also, as I can understand from your previous post #17 your PinFinder was working well before. Is it correct ? |
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11-05-2008, 10:20
| #24 (permalink) |
| No Life Poster Join Date: Jan 2006 Location: Pakistan
Posts: 15,094
Member: 226457 Status: Offline Sonork: No more used Thanks Meter: 14,934 | Dr. Sir I mean to say that so good team cannot solve our a very small problem which is very big problem for us. it's ok that our pin finder working well before post # 17. But now we are worry about pin finder. our totaly working has been stoped. Plzzzzzzzzzzzzzzzz Solve our problem as soon as possible. i conformed after check that problem is in it's hardware. Bye. Qaisar Telecom Pakistan |
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11-05-2008, 18:34
| #25 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, PinFinder (as any other electronic device) can not stop to work without any reason. Instead of write strange messages with many "zzz" try to think what you have tried to do and what was happened and why PinFinder stopped to work. What you have tried to do last time ? Are you sure that you have connected PinFinder power wires well ? Please, be honest and write here, did you make power wires shorted ? Did you connected it to phone by wrong way ? |
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11-09-2008, 10:04
| #27 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, I did not got exact answers to my question. Anyway, here is an information about PinFinder power circuit, you can check your PinFinder if you have even small skills in electronic devices repair:  |
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11-09-2008, 17:26
| #28 (permalink) |
| No Life Poster Join Date: Jan 2006 Location: Pakistan
Posts: 15,094
Member: 226457 Status: Offline Sonork: No more used Thanks Meter: 14,934 | dear Sir, With due respect sir some good news for me that my pin finder Adapter has been detected properly but cannot find rx tx gnd pin of any set. ( I brefly told that what i do that adapter detect ) I changed the Multiplexers ic that you are secified on the diagram i checked the voltage of Multiplexers ic by you. Now one Multiplexers ic is damaged. I want to know that where i can get that Multiplexers ic . Can i get it by my reseller or it is available in the market if available where its point of sale. Regards Qaisar telecom Samundri (Pakistan) email: [email protected] |
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11-09-2008, 23:33
| #29 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, I don't think that resellers has spare parts. I think it's possible to find all PinFinder components in any electronic components shop, it should be quite cheap and popular components. |
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11-12-2008, 12:58
| #30 (permalink) |
| Cheater -Don't Deal with him- Join Date: Feb 2003 Location: gsmcity Age: 44
Posts: 3,009
Member: 21296 Status: Offline Thanks Meter: 328 | I have just bought Pinfinder and I am having problem with it: software version: 1.15 cable type: 1x8 (L8A) platform: CPU independent (autodetect) algorithm searching adapter at COM1... warning: 2nd answer absent too many retries warning: 2nd answer absent too many retries adapter found, version: 2000 pins: 8, plain power cycles: 1 activation cycles: 5 power-off delay: 20 start Rx/Tx: 1/1 Loading configuration... Initializing... Phone should be Powered-On ! Power-On phone now and press "Ok" Be sure that phone is not in sleep mode during pinout detection ! Press any phone key from time to time to wake-up phone. detecting pins... detected baudrate: 115200 result: Rx:1 Tx:2 time required: 0 sec warning: 2nd answer absent warning: 2nd answer absent warning: 2nd answer absent too many retries warning: 2nd answer absent warning: 2nd answer absent warning: 2nd answer absent too many retries Power Off ! I checked all COM ports that I have: Unibox, Infinity, Vygis, EUB, etc but all have less than 5v value in Pin1. The most acceptable voltage was presented with my old Unibox - 4.97v. Is this the problem that my Pinfinder is not working? and should I make those changes like you say in page 20 of User manual just for 0.03v value? BR |
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