problem update card - GSM-Forum

ysraeldark · 08-26-2015, 23:21

please could help me I can not update

YellowBoss · 08-27-2015, 00:00

What is your box S/N ?

ysraeldark · 08-27-2015, 00:11

i send it private message

YellowBoss · 08-27-2015, 01:43

- Run DongleManager.exe
- Select "Infinity-Box" or "BEST Tool" or "CDMA Tool" (depends on your Box/Dongle type) at bottom of page
- Read Box/Dongle serial number (S/N)

Send text from software window to [email protected]
Please do not send screenshot/pictures - just copy/paste text from software window to your message

ysraeldark · 08-27-2015, 02:04

i send e-mail

YellowBoss · 08-27-2015, 02:50

Hello,

Your Box Support period expired: 2014-02-12

If you want to use latest Infinity-Box updates and support area you should extend/renew your support period.

Please, read information about support policy changes, prices, step-by-step support renew instruction:
http://forum.gsmhosting.com/vbb/f296...012-a-1391471/

You can contact to any reseller from this list Infinity-Box - How to buy and ask your reseller to renew your support. You have to provide to reseller your Infinity-Box Serial Number only.
DO NOT give your dongle passwords to anyone !

If you have Infinity-Credits on your Online Service Account you can renew support by yourself.
Online Service: Infinity-Box - Online Service
Price: Infinity-Box - Price-list

ysraeldark · 08-27-2015, 16:45

thanks support

thanks for answering

08-26-2015, 23:21	#1 (permalink)
ysraeldark Freak Poster Join Date: Feb 2007 Location: tacna - peru Posts: 253 Member: 451390 Status: Offline Thanks Meter: 29	problem update card please could help me I can not update

08-27-2015, 00:00	#2 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,476 Member: 1043909 Status: Offline Thanks Meter: 60,926	What is your box S/N ?

08-27-2015, 00:11	#3 (permalink)
ysraeldark Freak Poster Join Date: Feb 2007 Location: tacna - peru Posts: 253 Member: 451390 Status: Offline Thanks Meter: 29	i send it private message

08-27-2015, 01:43	#4 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,476 Member: 1043909 Status: Offline Thanks Meter: 60,926	- Run DongleManager.exe - Select "Infinity-Box" or "BEST Tool" or "CDMA Tool" (depends on your Box/Dongle type) at bottom of page - Read Box/Dongle serial number (S/N) Send text from software window to [email protected] Please do not send screenshot/pictures - just copy/paste text from software window to your message

08-27-2015, 02:04	#5 (permalink)
ysraeldark Freak Poster Join Date: Feb 2007 Location: tacna - peru Posts: 253 Member: 451390 Status: Offline Thanks Meter: 29	i send e-mail

08-27-2015, 02:50	#6 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,476 Member: 1043909 Status: Offline Thanks Meter: 60,926	Hello, Your Box Support period expired: 2014-02-12 If you want to use latest Infinity-Box updates and support area you should extend/renew your support period. Please, read information about support policy changes, prices, step-by-step support renew instruction: http://forum.gsmhosting.com/vbb/f296...012-a-1391471/ You can contact to any reseller from this list Infinity-Box - How to buy and ask your reseller to renew your support. You have to provide to reseller your Infinity-Box Serial Number only. DO NOT give your dongle passwords to anyone ! If you have Infinity-Credits on your Online Service Account you can renew support by yourself. Online Service: Infinity-Box - Online Service Price: Infinity-Box - Price-list

08-27-2015, 16:45	#7 (permalink)
ysraeldark Freak Poster Join Date: Feb 2007 Location: tacna - peru Posts: 253 Member: 451390 Status: Offline Thanks Meter: 29	thanks support thanks for answering