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Old 05-03-2012, 12:36   #1 (permalink)
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Problem With Update Dongle


Problem With Update Dongle

Ok

1.
Quote:
Card type: inf
Dongle serial No (S/N): 0D28DAD3
Firmware version: 0118.02
Dongle status: activated
Dongle Registration/firmware upgrade required
"UK edition" status: Off
Last launched application: 0020 v.0110
Active modules:
- 00: inf
- 04: Pin-Finder Adapter
Support area: server1 download area
- Username: 0D28DAD3
- Password: *******
Online account: Infinity-Box - Support
- Username: 000D28DAD3
- Password: *******
Dongle parameters checksum: 9E9A38
2. http://img826.imageshack.us/i/007oh.png/




Dongle Updated with Last Dongle manager

But Still on 0118 and When i try to Execute Standalone calculator its required 0.120 Firmware

Am i doing something wrong or need some Activation ?

Thnks in Advance
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Old 05-03-2012, 13:47   #2 (permalink)
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am having same problem i hope infinity team will so some thing soon
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Old 05-03-2012, 14:16   #3 (permalink)
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Quote:
Originally Posted by Formingus View Post
Problem With Update Dongle

Ok

1.

2. ImageShack® - Online Photo and Video Hosting




Dongle Updated with Last Dongle manager

But Still on 0118 and When i try to Execute Standalone calculator its required 0.120 Firmware

Am i doing something wrong or need some Activation ?

Thnks in Advance
Hello,

It looks like you should extend your support period to be able to access support area with flash files and to use latest software updates.

Please, read information about support policy changes, prices, step-by-step support renew instruction:
http://forum.gsmhosting.com/vbb/f296...012-a-1391471/

Software files for smart-card version 0118 and below can be downloaded without any limits: Infinity-Box - Support
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Old 05-03-2012, 14:17   #4 (permalink)
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Quote:
Originally Posted by mophat View Post
am having same problem i hope infinity team will so some thing soon
Hello,

I can see "same" problem description very often in this forum, but I was never able to understand what is that magic "same" problem means. Please, give us more information about the problem without words like "same" so we will be able to understand what to do to solve the problem.

Thank you very much in advance for your explanation and for your time !
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Old 05-04-2012, 09:38   #5 (permalink)
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Till now i use Infinity Box long time and i never purchase update.
I want to use as before so no need for some dct4 bb5 sl3 black berry ect.
Does need renew for that all so ???

I am satisfy allot from Infinity team , they have gr8 box and most important good and reasonable support.So if there need to be renew any think i a ready to pay for it.Just need to be more clear about what i am paying for

Thnks in Advance
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Old 05-04-2012, 10:33   #6 (permalink)
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Quote:
Originally Posted by Formingus View Post
Till now i use Infinity Box long time and i never purchase update.
I want to use as before so no need for some dct4 bb5 sl3 black berry ect.
Does need renew for that all so ???

I am satisfy allot from Infinity team , they have gr8 box and most important good and reasonable support.So if there need to be renew any think i a ready to pay for it.Just need to be more clear about what i am paying for

Thnks in Advance
Hello,

Software updates that was released in year 2012 will works only after "support renew".
Support area access (flash files download) will works with ordinary limits only after "support renew".
You can download very limited number of files from support w/o renew.
Old exe files will works as before w/o renew.
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Old 05-10-2012, 11:57   #7 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

Software updates that was released in year 2012 will works only after "support renew".
Support area access (flash files download) will works with ordinary limits only after "support renew".
You can download very limited number of files from support w/o renew.
Old exe files will works as before w/o renew.
Thank You Appreciated for gr8 Support

Thread may be Closed

Regards
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