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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 09-03-2015, 18:19   #1 (permalink)
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Join Date: Jun 2006
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Problem Update Infinity Card


I have this Problem update the SmartCard to las Update 1.28

Quote:

----------Process started: 03/09/2015 12:36:44----------
03/09/2015 12:36:44 DongleManager version: 1.56
PC HWID: B36BBD916362D77B580A151B1385D111
Card-Reader: USB Smart Card Reader 0
Box/Dongle type: [BEST]
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 05D7A5D5, HWID: 0003A5D500001942, Firmware: 0118.02
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Retry upgrade.
I Check The SmartCard Status and will Expire in 2015-11-10

I use The Last Dongle Manager.

Thanks for your Help
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Old 09-03-2015, 21:50   #2 (permalink)
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Join Date: Jun 2009
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Quote:
Originally Posted by jam1787 View Post
I have this Problem update the SmartCard to las Update 1.28



I Check The SmartCard Status and will Expire in 2015-11-10

I use The Last Dongle Manager.

Thanks for your Help
Hello,

- Run DongleManager.exe
- Select "Infinity-Box" or "BEST Tool" or "CDMA Tool" (depends on your Box/Dongle type) at bottom of page
- Read Box/Dongle serial number (S/N)

Send text from software to [email protected]
DO NOT send screenshot/pictures - just copy/paste text from software window to your message
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