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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 07-09-2012, 16:47   #1 (permalink)
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problem upgrade my box


HI

I JUST WANNA HAVE INFORMATION/

when i try too use infinity box i have message which tell me to upgrade dongle firmware

and when i use manager dongle it say me that i m already updated.

what can i do?

current dongle version:0118
required dongle version:0120
it is need to upgrade version.

thx

ziedgsm
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Old 07-10-2012, 11:45   #2 (permalink)
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Infinity-Box update / support policy changes effective 01 January 2012
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Old 07-31-2012, 10:06   #3 (permalink)
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Quote:
Originally Posted by ziedgsm18 View Post
HI

I JUST WANNA HAVE INFORMATION/

when i try too use infinity box i have message which tell me to upgrade dongle firmware

and when i use manager dongle it say me that i m already updated.

what can i do?

current dongle version:0118
required dongle version:0120
it is need to upgrade version.

thx

ziedgsm
Hello,

It looks like you should extend your support period to be able to access support area with flash files and to use latest software updates.

Please, read information about support policy changes, prices, step-by-step support renew instruction:
http://forum.gsmhosting.com/vbb/f296...012-a-1391471/
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