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06-03-2016, 12:06 | #1 (permalink) |
Junior Member Join Date: Apr 2014
Posts: 37
Member: 2163241 Status: Offline Thanks Meter: 1 | problem while activating micro box on main infinity after that i try to update then get this error Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 6/3/2016 3:19:30 PM ---------- DongleManager [Infinity-Box] v1.63 [6/3/2016 3:19:30 PM] PC HWID: CDD7C5AE4C930D6DC536880757FFB49C Card-Reader: FT SCR2000 0 HWID: 0003F134FF021982 Type: Main Infinity-Box/Dongle S/N: 3938F134 Version: 0118.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Box/Dongle ! WAIT 3-4 minutes ! Error upgrading applets: Card returned error - 0000 at 9248/15316 Disconnected on 2nd time i got this error Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 6/3/2016 3:22:59 PM ---------- DongleManager [Infinity-Box] v1.63 [6/3/2016 3:22:59 PM] PC HWID: CDD7C5AE4C930D6DC536880757FFB49C Card-Reader: FT SCR2000 0 HWID: 0003F134FF021982 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to [email protected] after that i readed post about that error soo sorry sir i have tried many times please help me sir...... thanks in advance |
06-03-2016, 12:54 | #2 (permalink) |
No Life Poster Join Date: Jul 2007 Location: Infinity-Box Support-
Posts: 9,321
Member: 541591 Status: Offline Sonork: 100.1611509 Thanks Meter: 7,361 | Hello, Normally it's due to driver. Anyways, send email to [email protected] and wait for instructions. Br. Infinity Box Support Team. |
06-03-2016, 20:47 | #3 (permalink) | |
Junior Member Join Date: Apr 2014
Posts: 37
Member: 2163241 Status: Offline Thanks Meter: 1 | Quote:
I have the latest one And also mailed to [email protected] Still waiting for a reply from team Thanks.... Br Jeetubigboss Sent from my SM-E700H using Tapatalk | |
06-05-2016, 09:26 | #4 (permalink) | |
Junior Member Join Date: Apr 2014
Posts: 37
Member: 2163241 Status: Offline Thanks Meter: 1 | Quote:
2 days have been past... but still no reply from team.... please solve my problem... thanks in advance.... | |
06-05-2016, 09:30 | #5 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | 1. Update your Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Download files here - Index of pub/drivers/ Also you can insert Smart-Card into another Card-Reader. 2. Run DongleManager.exe 3. Update Dongle firmware now ONLY ONE TIME now - DO NOT use any kind of usb sharing/trace/spy/debug software to avoid forever-blocked Dongle ! - DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 (three) tries |
06-05-2016, 09:39 | #6 (permalink) | |
Junior Member Join Date: Apr 2014
Posts: 37
Member: 2163241 Status: Offline Thanks Meter: 1 | Quote:
but getting this error Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 6/5/2016 2:06:40 PM ---------- DongleManager [Infinity-Box] v1.63 [6/5/2016 2:06:40 PM] PC HWID: CDD7C5AE4C930D6DC536880757FFB49C Card-Reader: FT SCR2000 0 HWID: 0003F134FF021982 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Box/Dongle ! WAIT 3-4 minutes ! Error upgrading applets: Card returned error - 0000 at 9248/15316 Disconnected | |
06-05-2016, 10:10 | #7 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Insert Smart-Card into Infinity-Box (instead of FT2000 Card-Reader) and update it ONE more time. | |
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