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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 04-10-2008, 09:16   #1 (permalink)
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Problems with Driver, can't install Drivers on VISTA and XP


Hello together!
my name ich Carlo and i am from Switzerand. I have bued the blue Infinity Box plus and i have big problems for install the drivers.
My System is a fujitsu siemens amilo xi 2528. My OS is Windows Vista and i have installed Windows XP too as second OS.
I have tried to install the Dirvers how is written in the manual. After plug in the Infinity Box via USB, Vista not recognize the Box. On Device Manager is just "Unknow Device". The Same Problem is on XP System...
Installing the Driver automaticly on Vista&XP ist not Possible, so i install the Drivers manually. I have tried many things on both OS with no Succsess.
I dont know what i can do for running the Box.
Has anyone a Idea? I hope for Help.
Thanks and greetings from Switzerland!
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Old 04-10-2008, 10:01   #2 (permalink)
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Hello,

Here is detailed installation instruction: http://www.infinity-box.biz/index.php?id=support

Also after Infinity-Box_Drivers_v1.4.exe installation you will have detailed step-by-step instruction with pictures.
Please, follow this instruction and explain at what step you have a problem.
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Old 04-10-2008, 10:24   #3 (permalink)
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Hello
i have used this Manual and 1.4 Drivers.
On Vista, when i will install egate Drivers for Vista comes error that
the language of my os is not good, and the installation abortet..
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Old 04-10-2008, 12:23   #4 (permalink)
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Hello,

Could you, please, make a screenshot of error (press "PrtSc" button and then paste image in f.e. in "Paint").
Pls, send picture to [email protected]
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Old 04-10-2008, 12:35   #5 (permalink)
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Tat please make a new windows with correct cd
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Old 04-10-2008, 13:05   #6 (permalink)
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Hello
i send you pictures later because i am in other office now.
When i install the drivers manually, some drivers is not possible to initiate.
sorry for my bad english..
I have also Tried other USB Cables from my USB Printer. The green LED of Box shine stronger with this cable, but my stystem not recognize the box.
In Device Manager is empty with this cable. with original cable in device manager is "unknow device". This is with both OS.
I have made new installation of XP i 1 Week ago...
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Old 04-10-2008, 18:23   #7 (permalink)
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Hello together!
I have good news. i don't know how, but know the Infinity Box runs on XP
Now next step is to trying the same on Vista, Ha Ha Ha.Best Regards to all Members!
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Old 04-11-2008, 01:29   #8 (permalink)
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Quote:
Originally Posted by carlito79 View Post
Hello together!
I have good news. i don't know how, but know the Infinity Box runs on XP
Now next step is to trying the same on Vista, Ha Ha Ha.Best Regards to all Members!
good news for you on XP
for VISTA it's work only on vista 32bit not in vista 64bit , you can check it before .
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Old 05-24-2008, 19:33   #9 (permalink)
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why system restart when i install ftdi usb to serial driver for infinity box ?
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Old 05-24-2008, 19:38   #10 (permalink)
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Download latest drivers here: http://ftdichip.com/Drivers/VCP.htm
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Old 05-24-2008, 19:49   #11 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Download latest drivers here: http://ftdichip.com/Drivers/VCP.htm
sir this site is not working any other site please
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