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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 03-14-2016, 10:36   #1 (permalink)
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read data error code:Read failed, error code : 0x04


hi every one
i received a MTK PHONE 6582 like wiko hang .
but custommer need a backup for photo
here the log how i can solve my problem
i have the flash for this phone but i need all photo before flash
Code:
Card found : S/N : 47C678DF , v0130
Chinese Miracle II  [MTK module] v 1.42

Operation : Read UserData [ v1.42 ]

PhoneBook : Enabled
PhoneBook : VCFv3 Format output Enabled
Gallery : Enabled

1. Power Off Phone , Remove battery , Insert back
2. Insert USB cable. In some cases require hold BootKey

Wait for phone...
Phone found! [ 7 ]
Sync...
Inital Boot Ok!
BB_CPU_PID : 6582
BB_CPU_NME : [MediaTek] MT6582_S00
BB_CPU_EXT : 0xCA01 , 0x8A00 , 0x0000
Processing BROM stage
Settings for BROM configured!
SecCfgVal : 0x00000000
BromVer   : 0x00FF
BLVersion : 0x0001
PreLoader : Active [ Boot with PL ]
BootLdrSS : NORMAL with SPRELOADER
Processing DA stage
DA Select done, will use MTK_AllInOne_DA_v5.1552.01.01
Sending and initialize DA ...
Running DA ver.4.2 on BBID : 0x87
NAND Flash : NOT INSTALLED
eMMC Flash : 90014A4838473264040500D693F11161
Initialize Memory ... 
DRAM already initialized by Preloader
eMMC FlashIC initialized
[eMMC] : FLASH_VEN : 0x90 , OEM : 014A
[eMMC] : FLASH_INF : [HYNIX] , d2G8
[eMMC] : FLASH_CID : 90014A4838473264040500D693F11161
[eMMC] : FLASH_BRT : 0x00400000 , 0x00400000 , 0x00400000
[eMMC] : FLASH_LEN : 0x00000001D2000000
[eMMC] : FLASH_UCP : 7456 MiB [eMMC 8 GiB]
DEV RID    : 38AB50F425094FACF084D2EAB396D3E7
INT RAM    : 0x00020000
EXT RAM    : 0x40000000
BOOT TYPE  : EMMC_FLASH_BOOT
SOC VERIFY : C1
Boot Ok!


Processiung : PhoneBook extraction

Step #1
Step #2


Read Ok, PhoneBook records extracted : 116
TXT Saved to : C:\InfinityBox\CM2MTK\PhData\MT6582_PhoneBook mariem.txt
Write : 116
CSV Saved to : C:\InfinityBox\CM2MTK\PhData\MT6582_PhoneBook mariem.csv
VCF Saved to : C:\InfinityBox\CM2MTK\PhData\MT6582_PhoneBook mariem.vcf
VCFv3 Saved to : C:\InfinityBox\CM2MTK\PhData\MT6582_PhoneBook mariem_v3.vcf

Processiung : User Photo/Video/Records extraction


Read failed, error code : 0x04

Operation Failed
Elapsed: 00:00:35
Reconnect Power/Cable!


Operation : Read UserData [ v1.42 ]

PhoneBook : Enabled
Gallery : Enabled

1. Power Off Phone , Remove battery , Insert back
2. Insert USB cable. In some cases require hold BootKey

Wait for phone...
Phone found! [ 7 ]
Sync...
Inital Boot Ok!
BB_CPU_PID : 6582
BB_CPU_NME : [MediaTek] MT6582_S00
BB_CPU_EXT : 0xCA01 , 0x8A00 , 0x0000
Processing BROM stage
Settings for BROM configured!
SecCfgVal : 0x00000000
BromVer   : 0x00FF
BLVersion : 0x0001
PreLoader : Active [ Boot with PL ]
BootLdrSS : NORMAL with SPRELOADER
Processing DA stage
DA Select done, will use MTK_AllInOne_DA_v5.1552.01.01
Sending and initialize DA ...
Running DA ver.4.2 on BBID : 0x87
NAND Flash : NOT INSTALLED
eMMC Flash : 90014A4838473264040500D693F11161
Initialize Memory ... 
DRAM already initialized by Preloader
eMMC FlashIC initialized
[eMMC] : FLASH_VEN : 0x90 , OEM : 014A
[eMMC] : FLASH_INF : [HYNIX] , d2G8
[eMMC] : FLASH_CID : 90014A4838473264040500D693F11161
[eMMC] : FLASH_BRT : 0x00400000 , 0x00400000 , 0x00400000
[eMMC] : FLASH_LEN : 0x00000001D2000000
[eMMC] : FLASH_UCP : 7456 MiB [eMMC 8 GiB]
DEV RID    : 38AB50F425094FACF084D2EAB396D3E7
INT RAM    : 0x00020000
EXT RAM    : 0x40000000
BOOT TYPE  : EMMC_FLASH_BOOT
SOC VERIFY : C1
Boot Ok!


Processiung : PhoneBook extraction

Step #1
Step #2


Read Ok, PhoneBook records extracted : 116
TXT Saved to : C:\InfinityBox\CM2MTK\PhData\MT6582_PhoneBook.txt
Write : 116
CSV Saved to : C:\InfinityBox\CM2MTK\PhData\MT6582_PhoneBook.csv
VCF Saved to : C:\InfinityBox\CM2MTK\PhData\MT6582_PhoneBook.vcf

Processiung : User Photo/Video/Records extraction


Read failed, error code : 0x04

Operation Failed
Elapsed: 00:00:26
Reconnect Power/Cable!
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Old 03-14-2016, 10:59   #2 (permalink)
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Hello.
Seems as phone have 2 filesystem, which store data.
In second stored photos.
Right now - you can readour full flash dump, then use some data recovery tools for extract data from it.
We work on DDirect for those type of phones, something will follow soon.
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Old 06-01-2016, 07:28   #3 (permalink)
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HI,
Any update available for this situation? Facing same problem here.

Code:
Operation : Read UserData [ v1.48 ]

Gallery : Enabled

1. Power Off Phone , Remove battery , Insert back
2. Insert USB cable. In some cases require hold BootKey

Wait for phone...
Phone found! [ 4 ]
Sync...
Inital Boot Ok!
BB_CPU_PID : 6582
BB_CPU_NME : [MediaTek] MT6582_S00
BB_CPU_EXT : 0xCA01 , 0x8A00 , 0x0000
Processing BROM stage
Settings for BROM configured!
SecCfgVal : 0x00000000
BromVer   : 0x00FF
BLVersion : 0x0001
PreLoader : Active [ Boot with PL ]
BootLdrSS : NORMAL with SPRELOADER
Processing DA stage
DA Select done, will use MTK_AllInOne_DA_v5.1616.01.01
Sending and initialize DA ...
Running DA ver.4.2 on BBID : 0x87
NAND Flash : NOT INSTALLED
eMMC Flash : FE014E50305858585810A9E1CD00B057
Initialize Memory ... 
DRAM already initialized by Preloader
DAgent sent , init HW now
eMMC FlashIC initialized
[eMMC] : FLASH_VEN : 0xFE , OEM : 014E
[eMMC] : FLASH_INF : [MICRON] , XXXX0
[eMMC] : FLASH_CID : FE014E50305858585810A9E1CD00B057
[eMMC] : FLASH_BRT : 0x00200000 , 0x00200000 , 0x00200000
[eMMC] : FLASH_LEN : 0x00000001D2000000
[eMMC] : FLASH_UCP : 7456 MiB [eMMC 8 GiB]
DEV RID    : 0x6C4F2A78963F107468BF0AB84ED0C6BC
INT RAM    : 0x00020000
EXT RAM    : 0x40000000
BOOT TYPE  : EMMC_FLASH_BOOT
SOC VERIFY : C1
Boot Ok!



Processiung : User Photo/Video/Records extraction


Read failed, error code : 0x04

Operation Failed
Elapsed: 00:00:16
Reconnect Power/Cable!
BR
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