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-   -   Request for 2 month free extra period extension (https://forum.gsmhosting.com/vbb/f296/request-2-month-free-extra-period-extension-2818504/)

MR SALAUDDIN 03-24-2020 18:45

Request for 2 month free extra period extension
 
please
Due to the coronavirus, claim for free for an additional 2 months before expiration.

We are not currently using the device
(Coronavirus) Everyone's shop is closed due to lockdown.

Please take a look at the matter

InfinityHelp 03-24-2020 22:27

Quote:

Originally Posted by MR SALAUDDIN (Post 14055360)
please
Due to the coronavirus, claim for free for an additional 2 months before expiration.

We are not currently using the device
(Coronavirus) Everyone's shop is closed due to lockdown.

Please take a look at the matter

As you can see in most caes Infinity users get more than 12/24 months support even if they renew support for 12/24 months.

Anyway we will see at situation and think how to manage it well.

helpo 03-25-2020 21:16

Expect good news from the best Team as they are only team. Give access to old exe when ur support period is finished

Sent from my INE-LX1 using Tapatalk

InfinityHelp 03-25-2020 21:38

Quote:

Originally Posted by helpo (Post 14056159)
Expect good news from the best Team as they are only team. Give access to old exe when ur support period is finished

Sent from my INE-LX1 using Tapatalk

You can use previous Infinity software version UNLIMITED (100 years or more) if support is expired.

helpo 03-27-2020 11:15

Quote:

Originally Posted by InfinityHelp (Post 14056171)
You can use previous Infinity software version UNLIMITED (100 years or more) if support is expired.

I know that and i mentioned it
[emoji257]

Sent from my INE-LX1 using Tapatalk

YellowBoss 04-01-2020 15:58

As per current situation we decide to make some kind of mentioned action.
As per user's repost I can see that currently business is at low level so I think this action is not urgent, we have to think well before make something.
Details will be posted in this thread in some time.

YellowBoss 04-01-2020 21:15

As a first step users with dongle firmware version lower than 0134 can update their dongle firmware with DongleManager to upgrade firmware to version 0134.
This gives an ability to use software newer than before.
Yes, version 0134 is not the latest one but it gives more features than version 0128

If you will have any problem with dongle firmware update you can post details of problem here, supporters will check it

Alameeen 04-01-2020 23:23

Quote:

Originally Posted by YellowBoss (Post 14061078)
As a first step users with dongle firmware version lower than 0134 can update their dongle firmware with DongleManager to upgrade firmware to version 0134.
This gives an ability to use software newer than before.
Yes, version 0134 is not the latest one but it gives more features than version 0128

If you will have any problem with dongle firmware update you can post details of problem here, supporters will check it

What about us that have vertion 0136? Can we have some uppar?

YellowBoss 04-02-2020 10:26

Quote:

Originally Posted by Alameeen (Post 14061110)
What about us that have vertion 0136? Can we have some uppar?

As you can see team is thinking about users. Step-by-step actions comes. But people should understand that even in current situation software can not be absolutely free for everybody.
Developers are in the same World as users. Right ? And developers also human with their needs.
Also do not forget that somebody must pay for servers and rest infrastructure.

Do you agree with me my dear friend ?

bs123 04-02-2020 11:32

Good day.
And give, please, the opportunity to use SM v2.06 without buying activation
SM is a good module, but there are no updates for a long time
when the update is released, we will buy activation.
With respect

YellowBoss 04-02-2020 11:36

Quote:

Originally Posted by bs123 (Post 14061282)
Good day.
And give, please, the opportunity to use SM v2.06 without buying activation
SM is a good module, but there are no updates for a long time
when the update is released, we will buy activation.
With respect

Do you mean SM or CM ?

bs123 04-02-2020 11:45

Code:

Do you mean SM or CM ?
SM - Samsung

kothamamun 04-02-2020 11:56

no need this useless whtas the rubish post here.
lockdown so where your custome use old version
not too much differ.

realityxp 04-02-2020 11:56

Quote:

Originally Posted by YellowBoss (Post 14061078)
As a first step users with dongle firmware version lower than 0134 can update their dongle firmware with DongleManager to upgrade firmware to version 0134.
This gives an ability to use software newer than before.
Yes, version 0134 is not the latest one but it gives more features than version 0128

If you will have any problem with dongle firmware update you can post details of problem here, supporters will check it


Thankyou infinity team,
And Is there anything for us whose dongle/card died this year, could there something like virtual card/online just for this period.

imeifather 04-02-2020 12:21

Quote:

Originally Posted by realityxp (Post 14061297)
Thankyou infinity team,
And Is there anything for us whose dongle/card died this year, could there something like virtual card/online just for this period.


Damage card replacement under warranty time ,
after end warranty period you need buy new card .
there no have any virtual card type ( its like licenses /user name /pass)

But if you one dongle have many activation , you can request to move activation to other new same dongle .



Br

ImeiFather


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