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Old 03-24-2020, 18:45   #1 (permalink)
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Request for 2 month free extra period extension


please
Due to the coronavirus, claim for free for an additional 2 months before expiration.

We are not currently using the device
(Coronavirus) Everyone's shop is closed due to lockdown.

Please take a look at the matter
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Old 03-24-2020, 22:27   #2 (permalink)
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Quote:
Originally Posted by MR SALAUDDIN View Post
please
Due to the coronavirus, claim for free for an additional 2 months before expiration.

We are not currently using the device
(Coronavirus) Everyone's shop is closed due to lockdown.

Please take a look at the matter
As you can see in most caes Infinity users get more than 12/24 months support even if they renew support for 12/24 months.

Anyway we will see at situation and think how to manage it well.
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Old 03-25-2020, 21:16   #3 (permalink)
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Expect good news from the best Team as they are only team. Give access to old exe when ur support period is finished

Sent from my INE-LX1 using Tapatalk
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Old 03-25-2020, 21:38   #4 (permalink)
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Quote:
Originally Posted by helpo View Post
Expect good news from the best Team as they are only team. Give access to old exe when ur support period is finished

Sent from my INE-LX1 using Tapatalk
You can use previous Infinity software version UNLIMITED (100 years or more) if support is expired.
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Old 03-27-2020, 11:15   #5 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
You can use previous Infinity software version UNLIMITED (100 years or more) if support is expired.
I know that and i mentioned it


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Old 04-01-2020, 15:58   #6 (permalink)
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As per current situation we decide to make some kind of mentioned action.
As per user's repost I can see that currently business is at low level so I think this action is not urgent, we have to think well before make something.
Details will be posted in this thread in some time.
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Old 04-01-2020, 21:15   #7 (permalink)
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As a first step users with dongle firmware version lower than 0134 can update their dongle firmware with DongleManager to upgrade firmware to version 0134.
This gives an ability to use software newer than before.
Yes, version 0134 is not the latest one but it gives more features than version 0128

If you will have any problem with dongle firmware update you can post details of problem here, supporters will check it
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Old 04-01-2020, 23:23   #8 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
As a first step users with dongle firmware version lower than 0134 can update their dongle firmware with DongleManager to upgrade firmware to version 0134.
This gives an ability to use software newer than before.
Yes, version 0134 is not the latest one but it gives more features than version 0128

If you will have any problem with dongle firmware update you can post details of problem here, supporters will check it
What about us that have vertion 0136? Can we have some uppar?
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Old 04-02-2020, 10:26   #9 (permalink)
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Quote:
Originally Posted by Alameeen View Post
What about us that have vertion 0136? Can we have some uppar?
As you can see team is thinking about users. Step-by-step actions comes. But people should understand that even in current situation software can not be absolutely free for everybody.
Developers are in the same World as users. Right ? And developers also human with their needs.
Also do not forget that somebody must pay for servers and rest infrastructure.

Do you agree with me my dear friend ?
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Old 04-02-2020, 11:32   #10 (permalink)
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Good day.
And give, please, the opportunity to use SM v2.06 without buying activation
SM is a good module, but there are no updates for a long time
when the update is released, we will buy activation.
With respect
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Old 04-02-2020, 11:36   #11 (permalink)
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Originally Posted by bs123 View Post
Good day.
And give, please, the opportunity to use SM v2.06 without buying activation
SM is a good module, but there are no updates for a long time
when the update is released, we will buy activation.
With respect
Do you mean SM or CM ?
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Old 04-02-2020, 11:45   #12 (permalink)
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Code:
Do you mean SM or CM ?
SM - Samsung
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Old 04-02-2020, 11:56   #13 (permalink)
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no need this useless whtas the rubish post here.
lockdown so where your custome use old version
not too much differ.
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Old 04-02-2020, 11:56   #14 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
As a first step users with dongle firmware version lower than 0134 can update their dongle firmware with DongleManager to upgrade firmware to version 0134.
This gives an ability to use software newer than before.
Yes, version 0134 is not the latest one but it gives more features than version 0128

If you will have any problem with dongle firmware update you can post details of problem here, supporters will check it

Thankyou infinity team,
And Is there anything for us whose dongle/card died this year, could there something like virtual card/online just for this period.
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Old 04-02-2020, 12:21   #15 (permalink)
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Quote:
Originally Posted by realityxp View Post
Thankyou infinity team,
And Is there anything for us whose dongle/card died this year, could there something like virtual card/online just for this period.

Damage card replacement under warranty time ,
after end warranty period you need buy new card .
there no have any virtual card type ( its like licenses /user name /pass)

But if you one dongle have many activation , you can request to move activation to other new same dongle .



Br

ImeiFather
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