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04-06-2016, 14:13 | #1 (permalink) |
No Life Poster Join Date: Apr 2004 Location: Lagos Nigeria
Posts: 2,461
Member: 61176 Status: Offline Sonork: 100.86572 Thanks Meter: 368 | help me with this card update before renew see log ==== [3/5/2016 6:20:06 PM] ==== Box/Dongle searching... Box/Dongle found: inf HWID: 0001295300001942 Box/Dongle type selected: inf Box/Dongle found: inf ---------- Process started: 3/5/2016 6:20:21 PM ---------- DongleManager [Infinity-Box] v1.59 [3/5/2016 6:20:21 PM] PC HWID: 37DF1ED6C56A163D854597BEB4B16AC1 Card-Reader: Axalto e-gate 0 HWID: 0001295300001942 Type: inf S/N: 66FD2953 Version: 0118.02 Connecting to server Server connection successfully established Checking DongleManager version... Version check error: Error: Your DongleManager version is expired! Download new DongleManager from support area and start upgrade again. Disconnected+++++ after renew see log Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to [email protected] Box/Dongle type selected: inf ---------- Process started: 4/6/2016 1:52:02 PM ---------- DongleManager [Infinity-Box] v1.61 [4/6/2016 1:52:02 PM] PC HWID: 37DF1ED6C56A163D854597BEB4B16AC1 Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0001295300001942 Type: inf S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to [email protected] please assist me, sn is 66FD2953 |
04-07-2016, 14:46 | #2 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | update your box once again now (once means ONE TIME). please be noted that many tries gives you lock for several days due to server protection. good luck ! |
The Following User Says Thank You to InfinitySupport For This Useful Post: |
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