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06-01-2014, 18:22 | #1 (permalink) |
Freak Poster Join Date: May 2011 Location: battambong, cambodia
Posts: 205
Member: 1582587 Status: Offline Sonork: 100.1654576 Thanks Meter: 20 | pls help bro my infinity can't set password |
06-01-2014, 18:30 | #2 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Please, check this thread: http://forum.gsmhosting.com/vbb/f296...edure-1581261/ Waiting for your results. |
06-01-2014, 19:09 | #3 (permalink) | |
Freak Poster Join Date: May 2011 Location: battambong, cambodia
Posts: 205
Member: 1582587 Status: Offline Sonork: 100.1654576 Thanks Meter: 20 | Quote:
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06-02-2014, 02:55 | #5 (permalink) |
Freak Poster Join Date: May 2011 Location: battambong, cambodia
Posts: 205
Member: 1582587 Status: Offline Sonork: 100.1654576 Thanks Meter: 20 | thank for reply bro, but i have try password that i get from dongle manager i used to login online service still nothing happen. i really wonder how to do it |
06-02-2014, 07:58 | #7 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Hello, If you can not login to Infinity Online Service (IOS) use "Lost Password" link: https://user.infinity-best.com/setti...ry_request.php Here is a picture: http://www.infinity-box.com/download...stPassword.png Instruction: 1. Go here: https://user.infinity-best.com/setti...ry_request.php 2. Enter your Login 3. Enter your e-mail address 4. Click to "Reset Password" button 5. Check your mailbox, you will see an e-mail with special link 6. Click to link 7. You will get Temporary Password 8. Go here: https://user.infinity-best.com 9. Enter your Login 10. Enter your Temporary Password 11. Now you are logged in, but you must set your own new password 12. Enter your Temporary Password 13. Enter your New Own Password 14. Enter your New Own Password again 15. Click to "Ok" Process completed If you will have any problem - tell me at what STEP you have a problem exactly ! |
06-02-2014, 10:15 | #8 (permalink) | |
Freak Poster Join Date: May 2011 Location: battambong, cambodia
Posts: 205
Member: 1582587 Status: Offline Sonork: 100.1654576 Thanks Meter: 20 | Quote:
password just get from reset password | |
06-02-2014, 11:18 | #9 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | You have got step-by-step instruction earlier. I do not understand your attached picture. Please, tell me at what STEP you have a problem exactly ! |
06-02-2014, 11:45 | #10 (permalink) |
Freak Poster Join Date: May 2011 Location: battambong, cambodia
Posts: 205
Member: 1582587 Status: Offline Sonork: 100.1654576 Thanks Meter: 20 | hello bro, i want to activate my infinity to use with new china phone SPD, Coolsand, other new MTK. my box is Infinity Plus.when i login server says that must change password. i have reset my password and get new password. i have put password that i just get into current password raw, then put my own password then press submit. and server says my old password not correct. that all my problem. what should i do to fix this . thank for help bro, |
06-02-2014, 13:27 | #12 (permalink) | |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
1. You was able to login to Infinity Online Service with your old password 2. You was asked to enter new password If you do not have any password and system allowed you to login w/o password - clear your browser cache, clear cookies. Request new password from system. Here is step-by-step instruction with NUMBERS ! use "Lost Password" link: https://user.infinity-best.com/setti...ry_request.php Here is a picture: http://www.infinity-box.com/download...stPassword.png Instruction: 1. Go here: https://user.infinity-best.com/setti...ry_request.php 2. Enter your Login 3. Enter your e-mail address 4. Click to "Reset Password" button 5. Check your mailbox, you will see an e-mail with special link 6. Click to link 7. You will get Temporary Password 8. Go here: https://user.infinity-best.com 9. Enter your Login 10. Enter your Temporary Password 11. Now you are logged in, but you must set your own new password 12. Enter your Temporary Password 13. Enter your New Own Password 14. Enter your New Own Password again 15. Click to "Ok" Process completed If you will have any problem - tell me at what STEP (from 1 to 15) you have a problem exactly ! | |
06-05-2014, 17:16 | #14 (permalink) |
Freak Poster Join Date: May 2011 Location: battambong, cambodia
Posts: 205
Member: 1582587 Status: Offline Sonork: 100.1654576 Thanks Meter: 20 | sorry bro, for repaly late. i have put many try for my password change. i got trouble with step 9 =enter login Q- current password i put the password that i use to login at online service is correct or not? PS password i have already reset and get new password from my gmail. here is picture http://forum.gsmhosting.com/vbb/atta...2&d=1401643228 this i get fail http://forum.gsmhosting.com/vbb/atta...8&d=1401700316 |
06-05-2014, 19:23 | #15 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | You have got temporary password via e-mail. Password start from "nf0....." So you must enter this "nf0y...." password first, then enter two times YOUR OWN NEW password. |
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