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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-10-2017, 08:34   #1 (permalink)
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send +receive error.iso7816 error (JVM error that has no secofoed diagnosis)


send +receive error.iso7816 error (JVM error that has no secofoed diagnosis)
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Old 05-10-2017, 15:13   #2 (permalink)
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Quote:
Originally Posted by ximasim View Post
send +receive error.iso7816 error (JVM error that has no secofoed diagnosis)
Can you please post whole logs
apart from this edited one?
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Old 05-10-2017, 15:54   #3 (permalink)
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Ok im gonna upload .....
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Old 05-10-2017, 23:12   #4 (permalink)
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Quote:
Originally Posted by ximasim View Post
send +receive error.iso7816 error (JVM error that has no secofoed diagnosis)
- Run CardID software - http://www.infinity-box.com/support/?r=7
- Select Card-Reader
- Click to "Read" button

DO NOT send screenshot/video but copy/paste text from software window !
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Old 05-11-2017, 07:36   #5 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
- Run CardID software - http://www.infinity-box.com/support/?r=7
- Select Card-Reader
- Click to "Read" button

DO NOT send screenshot/video but copy/paste text from software window !
Card-Reader: Gemalto e-gate Smart Card 0
ATR: 3B759400006202020201
Card Manager: A0000000030000
SerialNumber: 00014EDC
ROM:
Integrated Circuit Fabricator: 4090
Integrated Circuit Type: 0062
OS:
Identifier: 0011
Release Date: 0202
Release Level: 0100
EEPROM:
Fabrication Date: 6060
Serial Number: 00014EDC
Batch Identifier: FF02
Module Fabricator: 1982
Module Packaging Date: 6060
IC Card Manufacturer: 1983
IC Em******* Date: 6060
Pre Personalizer: 1984
Pre Personalization Date: 6060
Pre Personalization Equipment Identifier: 00030001
Personalizer: FFFF
Personalization Date: FFFF
Personalization Equipment Identifier: FFFFFFFF
m_iopCard.Serial: 00014EDCFF021982
Extended info: Card returned error message . ISO7816 error 0x6A86 (Wrong parameter(s) P1-P2. Incorrect parameters P1-P2 )
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Old 05-11-2017, 08:33   #6 (permalink)
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Run DongleManager and update it now.
Result ?
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Old 05-11-2017, 10:15   #7 (permalink)
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=== DongleManager [Infinity] v1.70 [5/11/2017 13:13:48] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 1
HWID: 00014EDCFF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 023A4EDC
Firmware version: 0134.02
=== Process started: 5/11/2017 13:13:52 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 5/11/2017 13:15:11 ===
=== DongleManager [Infinity] v1.70 [5/11/2017 13:15:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 1
HWID: 00014EDCFF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 023A4EDC
Firmware version: 0000.02
=> Activations:
- 00: Infinity-Box/Dongle v.0000
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Old 05-11-2017, 22:48   #8 (permalink)
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As I can see everything is Ok. Right ?
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Old 05-12-2017, 06:57   #9 (permalink)
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thank you so much for leading me for fixing my issue..............infinity team become a gr8 team because of such a gr8 supporter thanx brother
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Old 05-13-2017, 11:23   #10 (permalink)
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ooooppppsssssss

again the same error from the infinity box


send +receive error.iso7816 error (JVM error that has no specified diagnosis)
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Old 05-15-2017, 00:19   #11 (permalink)
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Quote:
Originally Posted by ximasim View Post
ooooppppsssssss

again the same error from the infinity box


send +receive error.iso7816 error (JVM error that has no specified diagnosis)
Your smart-card was registered in year 2007. It's 10 years old.
If problem still exist I think you need new smart-card
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Old 05-16-2017, 06:45   #12 (permalink)
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sir if i update my dongle with new activation ......so it will work or not
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Old 05-16-2017, 11:01   #13 (permalink)
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Quote:
Originally Posted by ximasim View Post
sir if i update my dongle with new activation ......so it will work or not
sir if card is 10 years old and if it has hardware fault this means it's a problem with card but not woth activation.
do you know what is hardware fault means ?
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Old 11-06-2018, 08:45   #14 (permalink)
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=== DongleManager [Infinity] v1.72 [11/7/2018 15:42:39] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00009F717CF94082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): C4959F71
Firmware version: 0136.02
=== Process started: 11/7/2018 15:42:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

here is may error failed to update...card donlge cm2
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Old 11-06-2018, 09:53   #15 (permalink)
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Quote:
Originally Posted by tbone84ph View Post
=== DongleManager [Infinity] v1.72 [11/7/2018 15:42:39] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00009F717CF94082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): C4959F71
Firmware version: 0136.02
=== Process started: 11/7/2018 15:42:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

here is may error failed to update...card donlge cm2
Hello,

What to do - https://www.infinity-box.com/support/?r=4
Waiting for your result, information and fault.bin file.
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