Server answer:[0031] Dongle identification data damaged
 

=== DongleManager [Infinity] v1.70 [5/14/2017 13:37:04] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 1
HWID: 00014EDCFF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 023A4EDC
Firmware version: 0134.02
=== Process started: 5/14/2017 13:37:08 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

no reply infiniy team wake up bro.....i need your help please lead meeeeeeeee

Authentication stage error:
Server answer:[0031] Dongle identification data damaged.

wake up bro and read your previous thread !

I know what did i said bro i need the solution can u provide me the solution ????

Sir again the same problem rise up.if u dnt want to solve then let me know .then i will have to arrange alternative....thnx

Sir. You must find your INITIAL thread !
You have an answer there.
Should I search that thread for you ?

http://forum.gsmhosting.com/vbb/f296...nosis-2223047/



thanx sir............................actually im willing to repair this box...for me box is more reliable comparatively then dongles

thanx sir. please check your first thread for an answer.

sir plz solve my problem
=== DongleManager [Infinity] v1.70 [5/4/2018 17:36:07] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000092D87CF94082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): CF3092D8
Firmware version: 0135.02
=== Process started: 5/4/2018 17:36:08 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

Hi Infinity Team
My Infinity is not open show
WARNING. DONGLE MISCONFAGRATION
HELP PLEASE

Hello,

What to do - http://www.infinity-box.com/support/?r=4
Waiting for your result, information and fault.bin file.

i am also face this problem. can you fix your problem?

Hello,

- Connect dongle/box to PC
- Run DongleManager.exe - https://www.infinity-box.com/support/?r=5
- Make "Read Serial Number (S/N)"

DO NOT send screenshot/video but copy/paste text from software window !