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05-14-2017, 09:38
| #1 (permalink) |
| No Life Poster  Join Date: Jul 2014 Location: Nowshera
Posts: 878
Member: 2217500 Status: Offline Sonork: 100.1597179 Thanks Meter: 326 | Server answer:[0031] Dongle identification data damaged Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 1 HWID: 00014EDCFF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 023A4EDC Firmware version: 0134.02 === Process started: 5/14/2017 13:37:08 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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05-14-2017, 23:30
| #4 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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05-15-2017, 17:41
| #7 (permalink) |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Sir. You must find your INITIAL thread ! You have an answer there. Should I search that thread for you ? |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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05-16-2017, 05:50
| #8 (permalink) |
| No Life Poster Join Date: Jul 2014 Location: Nowshera
Posts: 878
Member: 2217500 Status: Offline Sonork: 100.1597179 Thanks Meter: 326 | http://forum.gsmhosting.com/vbb/f296...nosis-2223047/ thanx sir............................actually im willing to repair this box...for me box is more reliable comparatively then dongles |
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05-04-2018, 13:57
| #10 (permalink) |
| Junior Member  Join Date: Dec 2012 Location: pakistan
Posts: 29
Member: 1860082 Status: Offline Sonork: 100.1625164 Thanks Meter: 0 | sir plz solve my problem === DongleManager [Infinity] v1.70 [5/4/2018 17:36:07] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000092D87CF94082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): CF3092D8 Firmware version: 0135.02 === Process started: 5/4/2018 17:36:08 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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05-04-2018, 20:06
| #11 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware | |
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09-13-2018, 17:09
| #13 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
What to do - http://www.infinity-box.com/support/?r=4 Waiting for your result, information and fault.bin file. | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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11-11-2020, 11:21
| #15 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
- Connect dongle/box to PC - Run DongleManager.exe - https://www.infinity-box.com/support/?r=5 - Make "Read Serial Number (S/N)" DO NOT send screenshot/video but copy/paste text from software window ! | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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