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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 11-28-2017, 04:33   #1 (permalink)
Insane Poster
Join Date: Nov 2014
Location: Lagawe, Ifugao
Posts: 73
Member: 2294376
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server answer [006] account infinity dongle

hello to infinity team
hope you don't mind i need your help my dongle is not detected but now
error occures while updating my dongle

server answer[0006] your account is temporary suspended

need your answer i intend to update my cm dongle but no i got this problem

when i update my dongle it show no dongle connected or
server damage
ID: 00000F6211384082
=== Process started: 11/28/2017 11:30:15 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0006] Your account is temporary suspended.
See problem reason in log file
Contact to
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Old 11-28-2017, 14:27   #2 (permalink)
Product Supporter
Join Date: Jun 2009
Posts: 26,919
Member: 1043909
Status: Online
Thanks Meter: 52,182
update card ONLY ONCE from other PC (if you have it) or use another card-reader (if you have it).
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