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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 04-27-2009, 10:03   #1 (permalink)
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<<<<<<< server has gone away >>>>>>>


Sir,
when i try to go to main support area message receive


1. Information for all users: never share your dongle details (S/N, support area login, password etc.) with anyone !
In case of public sharing of your dongle details and/or files from support area (as well as unproper files usage) your account to support area may be suspended and dongle may be blocked !
2. All files in support area is virus free. If you see false virus alert with files downloaded from support area you can check files with online virus scanners to be sure that your PC is not infected:
- Kaspersky online virus scan
- Virustotal
3. Latest DongleManager is here
4. If you want to visit support area you must click to link below

MySQL server has gone away

waiting for Infinity team advice

br,
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Old 04-27-2009, 12:17   #2 (permalink)
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Infinity team ,
Please verify if my account is blocked i am trying to login after a week before it was good today i can't go to Main support area
and Mirror 2 but
Mirror 1 working fine
need some words about this from Team
A GOOD FEEDBACK LEADS TO A GREAT SUPPORT

Regards,
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Old 04-27-2009, 13:36   #3 (permalink)
yzf
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hi see no one came back with awnser like i am haveing same problem have followed the instructions but still cant get to support site
i get same result as you and have not had problem befor now

Trev
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Old 04-27-2009, 18:49   #4 (permalink)
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@metals
what is the problem with mirrors exactly ?
Do you see any errors ?

@yzf
Try to use another support area mirror
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Old 04-28-2009, 06:21   #5 (permalink)
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Sir, please check my problum also waiting for your help






br,
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Old 04-28-2009, 07:41   #6 (permalink)
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Hello,

We have checked all servers, no any problems was found.
I think that problem may be a result of heavy server load in some time. Please, try to login in support area again.
Do you see the same error message again ?
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Old 04-28-2009, 07:43   #7 (permalink)
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i see same error //// help infinity team.
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Old 04-28-2009, 07:47   #8 (permalink)
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yes yesterday i got same problem but after 3 to 4 time try main server was open and i download flash file

Br

Faisal_Computer
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Old 04-28-2009, 09:29   #9 (permalink)
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Sir,
same problum . tried many times again and again but till now can't sucessed
same message at every try

thanks for help

with best wishes,
metals
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Old 04-28-2009, 09:41   #10 (permalink)
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Sir,
problum solved how i don't know but now i am able to access the main server

A hard work is cinch for skilled
A GOOD FEEDBACK LEADS TO A GREAT SUPPORT

Regards,
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Old 04-28-2009, 11:44   #11 (permalink)
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this problem i see in only main support server.other server work fine and i download files from mirror 1.
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Old 04-28-2009, 13:14   #12 (permalink)
yzf
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*** how thick my clock was out i just wasnt reading what it was saying DO!

thanks inf team ya rock

so anyone ells with this problem CHECK YA COMP CLOCK DONT BE DIM READ WHAT IT SAYS
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